Required Years of Experience
2 years
Job Details
As a Maitre D' at ilili, you are an ambassador of hospitality who is passionate about providing an exemplary guest experience and making people feel genuinely welcomed while maintaining the highest standards of operation.
Key Responsibilities
- Lead the host team and manage the reservation book during service
- Ensure all guests and team members feel genuinely welcomed and fundamentally honored
- Maintain an in-depth understanding of reservation systems, including Seven Rooms, OpenTable, Resy to manage the book, build guest profiles, and drive seamless guest flow
- Coordinate all reservations, walk-ins, dining room and PDR seatings
- Build and nurture relationships with new and returning guests
- Mentor and direct the host team throughout the shift
- Represent the ilili brand with grace, professionalism, and genuine hospitality at all times
Requirements
- Minimum 1-2 years experience in a high-volume or fine dining environment
- Extensive experience with Resy, OpenTable, SevenRooms
- Strong communication and organizational skills
- Flexible availability: evenings, weekends, and holidays required
Benefits
- Health, dental, and vision insurance · Paid Time Off · Transportation & dining benefits · Growth opportunities
Compensation Details
Compensation: Hourly ($20.00 - $27.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Leadership
Team Management
Customer Relationship Management
Problem Solving
Attention to Detail
Time Management
Interpersonal Skills
Professionalism
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Lebanese, Mediterranean, Middle Eastern
Upscale Casual
Part of ilili
Welcome to ilili, a culinary expression of Lebanon in all her forms - sultry, ancient, tantalizing, and bountiful - located in the heart of the Flatiron District in NYC. Come break fresh pita with us, clink your arak glass, and savor both traditional Mediterranean plates and their creative, contemporary descendants. Our extensive selection of mezze, which are small plates that are perfect for sharing, is innovative and fresh. We are committed to providing an exceptional dining experience and a warm and welcoming atmosphere. Book our catering services so you can enjoy the flavors of Lebanon at your next event, whether it's a corporate gathering or a wedding. With ilili, you can unwind, celebrate, share, and revel in both the familiar and the novel.
