Director of Food and Beverage

Located in the heart of Midtown Manhattan, Sanctuary Hotel New York is an award-winning luxury boutique hotel offering a collection of distinctive dining experiences, including Haven Rooftop, Sushi Lab, and  Chemistry Room  

We are seeking an experienced and dynamic Director of Food & Beverage to provide strategic and hands-on leadership across our food and beverage operations. The ideal candidate combines strong financial and operational expertise with a passion for exceptional service, innovative dining, and team development.

Candidate must have previously held the role of Director of Food and Beverage with experience in  multiple outlets.

What You Will Be Doing

• Provide leadership and operational direction across the hotel’s food and beverage venues.
• Oversee restaurant and bar operations, breakfast service, in-room dining, and food and beverage support for private events.
• Maintain a visible presence during peak service periods and ensure that each venue delivers a consistently exceptional guest experience.
• Develop and implement service standards, operating procedures, and training programs.
• Recruit, train, coach, and develop restaurant managers, supervisors, and hourly team members.
• Hold venue leaders accountable for service, staffing, scheduling, cleanliness, productivity, and financial performance.
• Partner with culinary leadership on menu development, product quality, consistency, presentation, and cost control.
• Monitor revenue, labor, food costs, beverage costs, purchasing, inventory, waste, and other operating expenses.
• Prepare and manage departmental budgets, forecasts, financial reports, and performance-improvement plans.
• Analyze sales trends, guest feedback, reservation patterns, and product mix to identify revenue opportunities.
• Develop strategies to increase average checks, capture hotel guests, strengthen repeat business, and maximize venue profitability.
• Oversee beverage programming, inventory controls, purchasing standards, and relationships with vendors.
• Support private dining, group business, hotel events, and special programming.
• Work closely with Hotel Operations, Sales, Marketing, Finance, and Executive Leadership.
• Ensure compliance with New York City Department of Health requirements, liquor regulations, safety standards, and company policies.
• Address escalated guest concerns promptly and professionally.
• Maintain the cleanliness, organization, appearance, and overall readiness of all food and beverage areas.
• Stay informed about New York City dining trends and competitive concepts.

What You Bring to the Table

• At least seven years of progressive food and beverage leadership experience, including experience as a Director of Food & Beverage, Multi-Outlet Director, Restaurant Director, or comparable senior position.
• Proven experience overseeing multiple high-volume restaurant and bar concepts.
• Luxury hotel, upscale restaurant group, rooftop venue, or lifestyle hospitality experience is strongly preferred.
• New York City food and beverage experience is strongly preferred.
• Strong knowledge of restaurant operations, beverage programs, service standards, inventory management, and cost controls.
• Demonstrated success managing budgets, forecasts, labor, food costs, beverage costs, and departmental profitability.
• Experience leading and developing managers and large hourly teams.
• Strong understanding of New York City health, sanitation, liquor, and workplace-safety requirements.
• Excellent communication, leadership, organization, and problem-solving skills.
• A polished, professional presence and a genuine passion for hospitality.
• Ability to work a flexible schedule based on business demands, including nights, weekends, and holidays.