Front of House Manager

Front of House Manager (Service Manager)

Thai Diner is looking for an experienced Front of House Manager to join our leadership team.

We’re looking for someone who is passionate about hospitality, thrives in a fast-paced environment, and genuinely enjoys leading people. The right candidate is an exceptional communicator who leads with confidence, earns the respect of their team, and creates an environment where both guests and employees feel genuinely cared for.

We believe great restaurants are built on kindness, accountability, consistency, and attention to detail. We’re looking for someone who believes you can hold high standards while treating people with kindness and respect. We expect our leaders to be firm, fair, and supportive—and to lead by example every day.

Requirements

• Minimum 3 years of management experience in a high-volume restaurant
• Strong leadership and team-building skills are a must
• Exceptional attention to detail
• Outstanding communication and interpersonal skills
• Calm, organized, and solutions-oriented under pressure
• Passion for mentoring, coaching, and developing others
• Genuine love of hospitality and creating memorable guest experiences
• Experience handling guest relations and service recovery
• Wine knowledge is a plus
• Open availability

Responsibilities

• Lead the dining room and direct the flow of service with confidence, professionalism, and warmth
• Inspire, mentor, and support the front-of-house team through hands-on leadership
• Create an environment where both guests and employees feel welcomed, respected, and valued
• Lead by example while maintaining a positive, accountable, and collaborative culture
• Assist with hiring, onboarding, training, and ongoing development of front-of-house staff
• Perform opening and closing management responsibilities
• Ensure restaurant service, hospitality, cleanliness, and quality standards are consistently met
• Resolve guest concerns with professionalism, empathy, and sound judgment
• Work closely with the kitchen and management team to ensure seamless communication and execution
• Continuously look for opportunities to improve service and the overall guest experience

Benefits

• Competitive salary
• Health insurance
• Paid Time Off
• Wellness/Gym benefit

Please send your resume along with a brief note introducing yourself and telling us why you’d be a great fit for Thai Diner. We look forward to hearing from you.