Assistant General Manager - Washington, DC

Tatte began in 2007 in a home kitchen with a passion for baking and the belief that well-crafted food has the power to bring people together. That spirit continues to guide us today.

We are a design-forward bakery and café bringing together handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces designed for gathering, connection, and everyday ritual.

At our core, we are craftspeople. Chefs, bakers, baristas, and café teams united by a shared passion for excellence. We believe even the smallest details matter, because every dish, every cup of coffee, and every interaction is an opportunity to brighten someone's day.

WHY TATTE

We're looking for people who believe hospitality matters and share our mission: To Inspire, Care for, and Nurture Life. Every day.

At Tatte, we believe craft is more than a skill. It's a way of caring. It's found in the details: a warm welcome, a thoughtfully prepared meal, a well-supported team, and an exceptional guest experience. We believe these small acts, repeated every day, have the power to make life a little richer and more meaningful.

You'll join a team that takes pride in its work, supports one another, and is committed to learning and growth. We hold ourselves to high standards while creating an environment where people can develop their talents, build meaningful careers, and make an impact.

As we continue to grow, so do the opportunities for our team. Whether you're exploring a new path or taking the next step in your career, you'll help create moments of inspiration, comfort, and connection for our guests each day.

Because while we serve exceptional food, coffee, and pastries, we hope to create something more enduring: places where people feel welcomed, cared for, and inspired to return again and again.

THE ROLE

The Assistant General Manager (AGM) is a key member of the café leadership team and supports all aspects of café operations dedicated to delivering a warm, authentic, and inspiring environment for both guests and team members. In the absence of the General Manager, the AGM assumes responsibility for café operations while continuing to lead with hospitality, operational excellence, and accountability.

Successful Assistant General Managers are passionate about developing people, creating exceptional guest experiences, and executing operational excellence. They lead by example, inspire their teams, and help prepare the next generation of café leaders.

KEY RESPONSIBILITIES

• Support the General Manager in leading all aspects of café operations
• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Recruit, hire, onboard, and develop team members who embody Tatte's values and culture
• Coach, develop, and performance manage managers and hourly team members
• Lead difficult conversations with professionalism, empathy, and accountability
• Maintain Tatte's brand, visual, and operational standards
• Lead efficient day-to-day café operations and shift execution
• Ensure food safety and sanitation standards are consistently upheld
• Support café-level communication and change management initiatives
• Contribute to food, labor, and controllable costs remaining within company expectations
• Support café administrative responsibilities
• Other duties as assigned

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including mornings, evenings, weekends, holidays, and emergencies as needed
• Ability to work 10+ hour shifts and stand, sit, squat, walk, and climb stairs for extended periods
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds

QUALIFICATIONS & EXPERIENCE

Required

• Minimum 1 year of restaurant management experience in a high-volume, full-service, or polished fast-casual restaurant
• Ability to perform effectively in a fast-paced, evolving environment
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• High school diploma or equivalent

Preferred

• Bachelor's degree in Hospitality Management or Associate degree in Hotel & Restaurant Management
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• Current ServSafe, Allergen, and ChokeSaver certifications

OUR BENEFITS & PERKS

• Competitive Pay: $69,000–$84,000 annually, depending on experience
• Quarterly bonus program
• Paid vacation and sick time
• 401(k) with company match
• Free employee assistance program services
• Flexible schedule with no late nights
• Health, dental, and vision insurance
• Free meals and drinks
• Exciting potential for growth

Please note that we hire managers for the greater DC market, and while we strive to place them in cafés that are convenient to them, placement at a specific café is not guaranteed.

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.