Required Years of Experience
1 year
Job Details
We are seeking a friendly, professional, and hospitality-driven Host/Hostess to create a warm and welcoming first impression for every guest. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced fine dining environment while providing exceptional customer service and working collaboratively with the restaurant team.
Responsibilities- Welcome and greet all guests with professionalism, warmth, and courtesy.
- Seat guests efficiently while maintaining balanced server rotations and maximizing dining room capacity.
- Create a welcoming dining atmosphere by ensuring appropriate lighting, music, and temperature.
- Manage guest waitlists and communicate accurate wait times.
- Coordinate with front-of-house and back-of-house teams regarding large parties, special requests, and seating arrangements.
- Answer incoming phone calls professionally and assist guests with reservations and general inquiries.
- Manage reservations using OpenTable and ensure all bookings are entered accurately and promptly.
- Monitor and control the flow of the dining room to support efficient service.
- Assist managers in addressing guest concerns and resolving complaints with professionalism.
- Check and respond to voicemail messages or promptly communicate them to the appropriate manager.
- Maintain the cleanliness and appearance of the restaurant entrance and host stand.
- Ensure menus are clean, organized, and readily available for guests.
- Support the team by performing additional duties as assigned.
- Availability for occasional outdoor host shifts during the spring and summer months.
- High school diploma or equivalent (GED).
- Minimum of one year of experience in a fine dining restaurant.
- Excellent verbal and written communication skills in English.
- Outstanding customer service and interpersonal skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Positive attitude, professionalism, and a strong team-oriented mindset.
- Must be available to work evenings, weekends, holidays, and special events.
- Food Handler and Allergen Certifications required (or ability to obtain them).
- Ability to stand and walk for extended periods throughout each shift.
- Frequently bend, twist, and reach while performing job duties.
- Ability to lift up to 25 pounds.
Base Pay: $20.00–$22.00 per hour, based on experience.
Schedule: Approximately 25-35 hours per week
Benefits Include:
- Health Insurance
- 401(k)
Compensation Details
Compensation: Hourly ($20.00 - $22.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Ability to Create a Positive First Impression
Teamwork
Capacity to work under pressure
Customer Service
Skill in Managing Multiple Tasks Simultaneously
Attention to Detail
Ability to Communicate Effectively With Diverse Groups
Organization
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Part of Turnkey Hospitality Group
Gene & Georgetti was founded in 1941 by Gene Michelotti and his partner Alfredo Federighi, who was nicknamed “Georgetti” after a famous Italian cyclist. Located in the heart of River North, Gene & Georgetti is Chicago’s oldest and one of its finest steakhouses. Partners Gene and “Georgetti” worked hand in hand to establish the reputation of excellence that is continued through today.
Our extensive wine selection and fully stocked bar will intrigue you while you indulge in our menu, which boldly offers entrées from steaks to chops, seafood to pasta. Steeped in history, the photos on our walls illustrate our story in this dynamic city, from signed celebrity images to familiar local faces. We hope to see you soon!
