Cocktail Server

About Kent Hospitality Group: 

Kent Hospitality Group is a visionary team reshaping hospitality through community, culture and excellence.Founded by the late Chef Jamal James Kent, this award-winning group delivers unrivaled experiences that are both welcoming and exceptional.
With a portfolio that includes Michelin-starred restaurants, private members clubs, and world-class venues, KHG creates destinations where guests and team members alike feel welcome and inspired. In partnership with entrepreneur-led private equity group SC Holdings, we believe extraordinary hospitality begins with extraordinary teams, valuing not just what we create, but how we work together to bring it to life.

Position Overview: 

The Overstory Cocktail Server is more than a server—they are a host of the evening and an ambassador of the guest experience. As one of the first and often last interactions guests have with Overstory, the Cocktail Server sets the tone through warm, knowledgeable, personalized, and genuine hospitality.

This role requires the ability to anticipate guest needs, tell stories, guide guests through the experience, and create memorable moments. A strong knowledge of classic cocktails, food, wine, and spirits is essential. Overstory's cocktail program is rooted in classic cocktails with a culinarily focused application, and we value curiosity, continuous learning, and an open mind.

Responsibilities

• Create personalized and memorable guest experiences.
• Serve as a warm, knowledgeable, and appreciative host throughout the guest's visit.
• Anticipate guest needs and adapt service to individual preferences.
• Confidently describe and recommend cocktails, food, wine, and spirits.
• Maintain strong knowledge of Overstory's cocktail and culinary programs.
• Execute service with precision, organization, and attention to detail.
• Accurately use the restaurant's digital POS system.
• Communicate effectively with Managers and co-workers.
• Support and lead by example within a small, collaborative team.
• Give and receive constructive feedback professionally.
• Maintain composure, professionalism, and hospitality during high-volume service.
• Participate in ongoing training and education.

• 1+ year of experience in fine dining, cocktail-centric, luxury hospitality, or a similar environment as a server or bartender.
• Warm, positive, and noticeably appreciative demeanor.
• Strong food, wine, cocktail, and spirits knowledge.
• Genuine curiosity and eagerness to continue learning.
• Excellent communication and interpersonal skills.
• Ability to anticipate needs, improvise, and personalize service.
• Strong focus, attention to detail, and organizational skills.
• Ability to work effectively within a small team dynamic.
• Comfortable using a digital POS system.
• Passion for hospitality and exceptional guest service.
• Full availability, including evenings, weekends, and holidays.

• Stand and remain active for extended periods, including 5+ hours.
• Lift and carry up to 50 pounds steadily and safely.
• Bend, sit, reach, walk, and move throughout the property as required.
• Navigate stairs, elevators, heights, and small or confined spaces comfortably.
• Maintain physical stamina throughout extended shifts.