Back Server

Gracie's, a AAA Diamond Service and OpenTable Top 100 award-winning restaurant in the Providence theater district, is currently looking for passionate team members to join our team! If you have a passion for hospitality, food, and/or beverage and are a team player, we would love to hear from you!

We enhance individual strengths and see each team member as a valuable asset to our success. Full Disclosure: We aren't looking for team members who just want a "job"- this career is a craft and an opportunity to embark on an educational journey. Learn more about the inclusive team atmosphere that we curate:  https://youtu.be/t82eyAh4rt8

Gracie’s Ventures Will Provide:

• Hands-on involvement with the leadership team and front/back-of-house operations as it pertains to Back Server
• A warm, inclusive working environment and organizational culture
• Opportunities to make connections with individuals and businesses in the hospitality and restaurant industry throughout Providence and Rhode Island

Responsibilities include, but are not limited to:

• Delivering a consistently high level of customer service to each guest
  • Serving food to guests and engaging with them about what is being served
  • Maintaining in-depth knowledge of the dinner menu and tasting menu, including allergy and ingredient information
  • Organizing and delivering necessary markings to guests
  • Preparing coffee and tea orders efficiently and accurately, upholding Gracie’s standards
  • Participating in team education on food, beverage, and service
  • Clearing, cleaning, and resetting each table after the guest leaves in accordance with the Gracie’s SOP

The following criteria measure success in this role:

• Successful and memorable guest experiences.
• Positive and productive attitude and professional demeanor.
• Positive and professional communication with teammates and guests alike.
• Satisfying and memorable guest experiences
• Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus
• Positive and productive attitude and professional demeanor
• Positive and professional communication with teammates and guests alike

Compensation:

Position Type: Full & Part-Time Slots Open 

Shift Outlook: 2-4 Shifts a Week (Wed.-Sun.), 3PM-CLOSE, SUNDAY AVAILABILITY A MUST! 

Pay: Hourly Non-Exempt, $4/hr. + Gratuity (after training period)

Performance Schedule:  90 Day Check-In, yearly formal review 

Benefits:

• Health/Dental/Vision after 90 days (if Full-Time)
• 401K after 90 days 
• Paid Sick Time after 90 days
• Wellness Program after 90 days
• Discounted Dining
• Professional Development
• Continued Education
• Paid Shift Breaks Where Applicable

*Compensation is determined by experience and performance.  Additional compensatory packages and options are at the discretion of the Proprietor and are determined every year. This is a living document; additional responsibilities or modifications are subject to management discretion.  Job Descriptions are reviewed annually.

 *Please send a cover letter and resume to the email listed. Inquiries without lists of experience will not be reviewed.