Required Years of Experience
5 years
Job Details
Marlow East, a modern American restaurant on the Upper East Side, is seeking polished, experienced, and hospitality-driven Professional Servers to join our team.
Our concept focuses on seasonal, ingredient-driven modern American cuisine, thoughtful beverage service, and warm, attentive hospitality. We are looking for professionals who understand the standards and attention to detail required in a high-end dining environment.
Responsibilities
- Provide warm, polished, and knowledgeable service throughout the guest experience.
- Take full ownership of an assigned station and remain present and attentive on the floor.
- Guide guests confidently through the menu, including food, wine, cocktails, and daily offerings.
- Control the pace and flow of service within your station while anticipating guest needs.
- Communicate effectively with captains, back servers, runners, bartenders, hosts, and management.
- Maintain detailed knowledge of ingredients, preparation methods, allergens, wine, and beverage offerings.
- Lead by example and contribute to a professional, team-oriented service environment.
- Maintain Marlow East’s standards of presentation, cleanliness, organization, and hospitality.
- Treat every guest with genuine warmth and care, creating an experience that feels personal rather than transactional.
Qualifications
- 5+ years of fine-dining or comparable high-end restaurant experience required.
- Strong food, wine, and spirits knowledge.
- Excellent communication and guest-relations skills.
- Ability to confidently manage a busy station in a high-volume environment.
- Professional appearance, punctuality, and strong attention to detail.
- A genuine passion for hospitality and creating memorable guest experiences.
- Strong teamwork and leadership skills.
Marlow East is an equal opportunity employer committed to maintaining a professional workplace free from discrimination and harassment.
Compensation Details
Compensation: Hourly ($17.00) plus tips
Benefits & Perks: Health Insurance, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program
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