Fast Casual Worker

Job Title: Fast Casual Worker
Reports To: Head Chef
Department: Front of House
Employment Type: Hourly, Non-Exempt
Pay Rate: $17.00 per hour, plus tips

Fast-paced, guest-facing, and full of energy. We're looking for service professionals who thrive on speed, hospitality, and delivering an amazing experience with every order.

Mercado Little Spain is hosting an Open Call for Kiosk Team Members to join one of NYC's most dynamic culinary operations.

If you love fast-casual service, working directly with guests, moving quickly without sacrificing quality, and being part of an upbeat team environment, this is your opportunity to grow with José Andrés Group—a hospitality group rooted in our mission to Change the World through the Power of Food!

📍 Location: Mercado Little Spain
10 Hudson Yards, New York, NY 10001

📅 Days: Tuesday – Sunday
⏰ Time: 11:00 AM – 6:00 PM

José Andrés Group has always been centered around our mission to Change the World through the Power of Food! From fast casual to fine dining—and everything in between—our team members play a critical role in the success of our brands.

We're looking for dedicated Fast Casual Team Members to join our dynamic team at Mercado Little Spain. If you thrive in a fast-paced environment, love working with fresh ingredients, and take pride in delivering exceptional food and hospitality, we'd love to meet you.

• Actively cook and prepare food on the line—this is a hands-on cooking role, not a cashier/register-only position.
• Prepare and present menu items following recipe standards, plating guides, and food safety procedures.
• Greet and serve guests with warmth, energy, and genuine hospitality.
• Operate the Toast POS system accurately, processing orders and payments.
• Demonstrate strong product knowledge to answer guest questions and confidently recommend menu items.
• Maintain cleanliness and organization of the kiosk, including prep areas, service counters, and storage, in accordance with DOH standards.
• Monitor food temperatures and rotate products using FIFO and grab-and-go labeling procedures.
• Restock ingredients and retail items throughout the shift to ensure uninterrupted service.
• Communicate effectively with kitchen, kiosk, and floor teams to provide smooth and efficient service.
• Follow all cash-handling, tip-pooling, and loss-prevention procedures.
• Support other kiosks as needed during peak business periods.

• Prior cooking or line cook experience required. This position prepares and cooks food while serving guests—it is not solely a cashier/register position.
• Passion for food and hospitality.
• Ability to work efficiently in a fast-paced, high-volume environment while maintaining accuracy and a positive attitude.
• Basic English communication skills.
• Working knowledge of DOH (Department of Health) food safety standards.
• Ability to stand for extended periods and lift up to 30 lbs.
• Flexible availability, including nights, weekends, and holidays.

• • Competitive pay with industry-leading benefits
  • Medical, Dental, Vision, 401(k), and pet insurance
  • 50% off food at any of our restaurants
  • Flexible schedules
  • Fun, dynamic, and innovative work environment
  • Education assistance and tuition reimbursement
  • Career advancement opportunities

• Open availability with flexibility to work days, nights, weekends, and holidays.
• Ability to take direction, work collaboratively, and remain calm under pressure.
• Strong problem-solving skills, self-motivation, and organization.
• Ability to safely use knives and other sharp, heavy, or potentially hazardous equipment.
• Ability to perform cutting tasks on work surfaces 3–4 feet high.
• Proper use and handling of kitchen equipment, including slicers, ovens, stoves, grinders, mixers, and other commercial kitchen machinery.
• This position requires standing or walking for the majority of the shift, up to 8 hours.
• Regular exposure to hot and cold environments, including ovens, freezers (down to -32°F), and hot water.
• Must be aware of workplace hazards that may result in minor cuts or burns.
• Ability to multitask and move efficiently between simultaneous responsibilities.
• Ability to lift up to 30 lbs. when necessary.
• Requires frequent grasping, writing, standing, walking, bending, and repetitive motions.
• Requires manual dexterity to safely operate all required equipment.

JOSÉ ANDRÉS GROUP is an Equal Opportunity Employer and participates in the federal E-Verify Program.