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Service Manager
Oyatte
125 East 39th Street, New York, NY
Oyatte hiring Service Manager in New York, NY

Oyatte hiring Service Manager in New York, NY

Service Manager

OyatteMore Info

125 East 39th Street, New York, NY
Full Time • Salary ($72k - $75k)
Expires: Mar 22, 2026

824 people viewed

Required Years of Experience

3 years


Job Details

Oyatte is a 30-seat contemporary fine dining restaurant in New York City, rooted in seasonal, farm-driven ingredients sourced directly from our own farm in upstate New York. Founded by Chef Hasung Lee, Oyatte blends technical mastery, global techniques, and a deep respect for the natural flavors of each ingredient.

As a newly opening restaurant, Oyatte embodies both vision and ambition. We are committed to creating a dining experience where precision, elegance, and collaboration are at the heart of every service. Our philosophy ensures that every guest interaction, from seating to departure, reflects the care, creativity, and excellence at the core of Oyatte.

We are seeking an experienced Dining Room Manager / Maitre d' to oversee all dining room operations, lead our team, and ensure an exceptional and seamless guest experience. This role is critical in maintaining the highest standards of service while fostering a professional, empowered, and inspired team environment.

Key Responsibilities

Leadership & Team Management

  • Lead and manage all dining room staff, including servers, captains, and hosts.

  • Recruit, onboard, train, and mentor dining room team members to maintain high service standards.

  • Conduct performance evaluations, provide coaching, and develop career growth plans for team members.

  • Foster a collaborative, positive, and professional work environment aligned with Oyatte’s culture.

Dining Room Operations

  • Oversee all dining room operations during service, ensuring smooth workflow, timing, and guest satisfaction.

  • Collaborate with the kitchen, expeditor, and management team to coordinate seamless service.

  • Manage reservations, seating, and service logistics to optimize guest experience and operational efficiency.

  • Ensure compliance with health, safety, and service standards, including COVID protocols.

  • Monitor and maintain dining room appearance, organization, and ambiance.

Guest Experience

  • Ensure that every guest receives attentive, personalized, and consistent service.

  • Handle guest inquiries, special requests, and concerns professionally and promptly.

  • Support special events, tastings, and private dining experiences with flawless execution.

Menu & Service Excellence

  • Train staff on new dishes, wine pairings, and service techniques.

  • Maintain deep knowledge of the menu, ingredients, and culinary philosophy to enhance guest engagement.

  • Collaborate with management to refine service standards and implement best practices.


Compensation Details

Compensation: Salary ($72,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Potential Bonuses, Dining Discounts


Required Skills

Effective Communication

Conflict Resolution

Time Management

Problem Solving

Attention to Detail

Customer Service Orientation

Team Building

Adaptability

Creativity

Organizational Skills

Mentorship

Strategic Planning

Culinary Knowledge

Event Coordination

Health and safety awareness

Read more


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OPENING SOON

Fine Dining, Bar / Lounge

Oyatte is a 30-seat contemporary fine dining restaurant in New York City, rooted in seasonal, farm-driven ingredients sourced directly from our own farm in upstate New York. Founded by Chef Hasung Lee, who previously served as Head Chef at Atomix, Sous Chef at The French Laundry, and Chef de Partie at Geranium, Oyatte represents the culmination of his culinary journey—combining technical mastery, global techniques, and a deep respect for the natural flavors of each ingredient.

As a newly opened restaurant, Oyatte embodies both vision and ambition. Chef Lee is deeply committed to creating a kitchen and dining experience where passion, collaboration, and growth are at the heart of every service. He believes that a truly successful restaurant thrives when every team member feels supported, empowered, and inspired to contribute their best.

Our philosophy blends technical precision with respect for the ingredient, creating a cohesive and elevated dining experience where every detail—from kitchen to dining room—reflects our ethos. We explore seasonality, fermentation, and preservation while remaining true to the integrity of the ingredients.

At Oyatte, we are not just cooking meals; we are crafting moments of joy, creativity, and excellence, and we strive to cultivate a workplace where every team member can grow, feel valued, and share in the excitement of building something exceptional together.

Leadership
Hasung Lee

Chef