Required Years of Experience
0-1 years
Job Details
Job description:
At Nine Orchard, we redefine hospitality through warm, personalized service and an attention to detail that reflects our rich history and sophisticated clientele. As a Bell Person, you are often the first and last impression of the guest experience. You will be responsible for providing intuitive and elevated service to our guests, ensuring their arrival, stay, and departure are seamless and memorable.
Key Responsibilities
- Welcome guests upon arrival and offer a warm, personalized greeting.
- Assist guests with luggage handling, including delivery to and from guest rooms, storage, and organization.
- Escort guests to their rooms, explaining hotel features and room amenities with genuine enthusiasm.
- Provide knowledgeable recommendations for local dining, attractions, transportation, and cultural experiences, reflecting Nine Orchard’s neighborhood focus.
- Anticipate guest needs and preferences, offering proactive service with discretion and charm.
- Maintain the cleanliness and order of bell carts, lobby areas, and storage facilities.
- Collaborate closely with Front Desk to ensure smooth and coordinated guest service.
- Handle guest requests for transportation (taxis, car services) and assist with deliveries, messages, and special requests.
- Ensure all guest belongings are handled safely and respectfully, following hotel protocols.
- Uphold Nine Orchard’s brand standards, maintaining a polished appearance and professional demeanor at all times.
- Support security by monitoring guest arrivals and departures and reporting any unusual activity.
Qualifications
- Prior experience in a luxury or boutique hotel environment preferred.
- Strong interpersonal and communication skills, with a natural ability to connect with guests.
- Deep knowledge of NYC, especially the Lower East Side, is a plus.
- Ability to lift, carry, and maneuver heavy luggage and other items up to 75 lbs.
- Flexible schedule, including availability on nights, weekends, and holidays.
- Poised, polished, and detail-oriented with a passion for hospitality.
- Must be able to stand and move for extended periods.
Why Nine Orchard?
At Nine Orchard, you will be part of a collaborative and service-driven team that brings the rich character of our building and neighborhood to life. We celebrate our employees’ creativity and commitment, offering opportunities for growth and development within a supportive environment.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Compensation Details
Compensation: Hourly ($23.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off
Required Skills
Customer Service Orientation
Attention to Detail
Team Collaboration
Problem Solving Skills
Time Management
Adaptability
Cultural Awareness
Physical Stamina
Read more
Boutique Hotel
Part of MML Hospitality
With the help of historians and artisans, a team of world-class architects meticulously restored the iconic, century-old Jarmulowsky Bank to its former Neo-Renaissance splendor. Requiring 1912 blueprint drawings and archival photographs, the Swan Room features grand, arched windows and a rehabilitated ornamental ceiling; pink Tennessee marble floors and Botticino marble walls, meanwhile, recall those found in Grand Central.
From the painstakingly replicated original clocks and 60-foot domed rooftop tempietto to the historically-accurate millwork and the cornice moldings found throughout Nine Orchard’s 12 floors, the neighborhood landmark’s outstanding character and design details can now, once again, be appreciated and admired by visitors.
Awards / Distinctions
202620252024
