Server

Shuka, led by Chef/Partner Ayesha Nurdjaja, is looking for an ambitious, hard-working, and passionate Server! The Server is responsible for a positive interaction with all guests while serving them in a friendly and hospitable manner. You will play an integral role within the guest experience ensuring that they feel welcomed and accommodated the entire time.

Shuka offers a unique interpretation of Eastern Mediterranean cuisine that packs multi-layered, nuanced flavor into every bite, and draws energy and vitality from a commitment to honoring seasonal green market ingredients and using regional farm products. We focus on responsibly and locally sourced ingredients with a nod to seasonality. Chef Ayesha Nurdjaja brings an exciting and dynamic take on some of her favorite dishes inspired by her extensive travels. We serve lunch, dinner and brunch.

Shuka is part of The Bowery Group, responsible for neighborhood favorites Cookshop, Rosie’s, Shukette and Vic’s. The Bowery Group is proud to list accolades such as James Beard Nominee for Outstanding Restaurateur 2022, Best Chef Greater New York 2022, New York’s Top 10 New Restaurants of 2021 in the New York Times, as well as multiple write ups of our restaurants in various publications. 

The Bowery Group restaurants are committed to supporting small, local farms and producers whenever possible and to highlighting seasonal produce on our menus. We take seriously this commitment to bring our guests honest cuisine, respectfully produced, and gathered close to home at peak freshness.

This position requires daytime hours, evening hours, and weekends with FULL TIME AVAILABILITY.

Position Overview: 

Servers deliver an energetic, welcoming dining experience by greeting guests with
enthusiasm, taking accurate food and drink orders, and ensuring every table feels cared for
from start to finish. They bring strong menu knowledge, communicate clearly with the
kitchen and bar, and keep service running smoothly with prompt delivery and attentive
follow‐ups. Servers maintain a clean, organized section, handle payments confidently, and
support their teammates to create a fun, fast‐paced, and memorable environment for every
guest.

Essential Duties and Responsibilities

● Complete all opening, closing, and side work tasks thoroughly and promptly
● Attend all required pre‐shift meetings
● Maintain full menu knowledge for both food and beverage items, including all
allergen information
● Knowledge of all table and position numbers, as well as descriptions, major
components, and proper utensils for each dish
● Process guest orders accurately and ensure all items are prepared and delivered in a
timely manner
● Maintain tables by removing courses as completed, replenishing utensils, refilling
water glasses, and being alert to guest needs
● Communicate clearly with managers, hosts, bussers, kitchen staff, and bartenders to
coordinate the station and maintain exceptional food, beverage, and service
standards
● Record all sales, discounts, promotions, and tip reporting in the POS system in
accordance with company cash‐handling procedures accurately
● Knowledge of all coffee drinks and how to make and serve
● Efficient in clearing and “bussing” your tables when needed
● Efficient in running food and support kitchen when needed
● Efficient in hosting and seating guests when needed
● Efficient in running drinks from the bar to other and any guests tables when the
opportunity available
● Provide knowledgeable, approachable, efficient, and energetic service at all times
● Engage with every guest in a professional, friendly, and genuinely hospitable way
● Address guest concerns by finding a way to say yes; Involve the Manager on Duty as
needed
● Maintain positive, approachable body language throughout service
● Support a positive team culture through professionalism and collaboration
● Demonstrate reliable attendance and participate in all scheduled trainings and
meetings
● Follow all New York State and City regulations, including sanitation, safety, and
alcohol service laws, to protect both guests and the restaurant
● Assist in training new team members and helping them learn service standards and
procedures
● Complete other duties as assigned by Management

Essential Functions and Physical Demands: This job requires meeting specific physical demands to perform essential duties effectively.  Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

● Able to lift and carry up 30+ lbs
● Polished personal presentation; grooming meets Company standards, as outlined by
Employee Handbook and wardrobe guidelines
● Able to work nights, weekends and holidays, and variable schedule, per the needs of
the business
● Ability to walk, stand, and/or bend continuously and for extended periods as required
to perform essential job functions
● Ability to perform essential job functions when working under stress, in fast-paced
environment

Education, Certification and Experience:

● High school diploma or equivalent required
● At least 1 year of experience in a high-volume, full-service restaurant
● Understands DOH safety standards
● NYC Food Protection Certificate (Food Handler’s) preferred
● Basic knowledge of dining room and service procedures

Benefits We Offer:

• Paid Time Off (PTO)
• Health Insurance (For Full-Time Employees)
• Dining Benefits
• Commuter Benefits

Shuka provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Find us at shukanewyork.com and @shukanyc