Spot On Hospitality operates The Esquire Tavern and Hugman’s Oasis, and Tokyo Cowboy. Spot On exists to offer an elevated hospitality experience on the San Antonio Riverwalk. Though small in stature, we aim to make a lasting impact with our guests through well-appointed, thoughtfully executed venues with a clear point of view.
At Spot On Hospitality, our mission is to elevate all of our stakeholders through intentional hospitality. We exist to enhance human experiences through positive emotional connections in rich, authentic settings, where we can creatively grow, work, and play while feeling inspired, safe and fulfilled. Our aim is to grow our hospitality businesses by inspiring, leading, and nurturing our teams and making genuine connections with our guests and community.
We embrace the following values to align our daily actions and interactions with our reason for being:
We value Service of Others.
Delivering happiness brings us happiness. We believe in “enlightened hospitality” and not only deliver hospitality to our guests, but to our vendors, to our community and to each other. We are present and hold space for each other. We find meaning in the service of others.
We value Positivity.
We eliminate negative and unproductive self-talk - we find ways to shift others to joy. We don’t know the secret battles of others, but we show grace when we do. Words can be destructive, but also have the power to build a strong community. We focus on solutions. We give others the benefit of the doubt.
We value Growth. We learn and grow together.
Restaurant work is a platform for human growth. We accept and meet the whole human where they are in their human journey. We have an active role in our team’s work and life goals. We are grateful for feedback and challenges. We learn from failures. A better you = a better me = a better us.
We value Discipline. We are respectful of our daily rituals.
Knowing we have our daily rituals (systems, processes, checklists) for the operation allows mental bandwidth for creativity, compassion and a focus on delivering experiences for our guests and our community. We believe that smart operational systems and rituals are the key to professional freedom.
We value Resourcefulness. We do more with less.
We consistently search out more efficient ways to do things. We make use of every second of time and resources. We creatively find ways to do more with less.
