Server · Champers Social Club
Location: Champers Social Club, SoHo, New York
Reports To: Floor Manager
Works With: Senior Servers, Bar & Kitchen Team
Schedule: Full or Part-Time, Hourly
ABOUT CHAMPERS
Champers Social Club is SoHo’s boutique Champagne bar and all-day café, pouring a curated selection of bubbles alongside delicious bites. We blend an upscale, high-energy atmosphere with approachable luxury, a curated Champagne and cocktail program, and a highly stylized guest experience.
Champers is part of Festive & Co, a family of retail and hospitality concepts that includes Feste, led by husband-and-wife team Brenna Gilbert and Andrew McCaughan. Our leadership brings decades of experience from LVMH, Anthropologie, URBN, USHG, and Shake Shack.
But what we’re proudest of is simpler: people come back. A glass at the bar, dinner with friends, or a night to celebrate, we want every guest to feel like a regular.
THE ROLE
We’re looking for warm, polished Servers to bring the Champers experience to every table. You’ll guide guests through our Champagne, wine, and food menus, set a sparkling tone in the dining room, and make every visit feel like a celebration.
You’ll work alongside our Senior Servers, bartenders, and kitchen team, learning our menu and steps of service through hands-on training. Servers are hourly and tip pool eligible.
WHAT YOU’LL DO
Guest Experience
• Warm Welcome: Greet every table with genuine hospitality and set the tone for a memorable visit.
• Steps of Service: Follow our steps of service with care and consistency, from first greeting to final goodbye.
• Read the Table: Pace each table’s experience, anticipate needs, and check back at the right moments.
• Guest Care: Handle requests and concerns graciously, and bring in a manager when needed.
Menu & Product Knowledge
• Champagne & Wine: Learn our Champagne, sparkling wine, and wine list, make confident recommendations, and deliver all three of our flight scripts at the table.
• Food Menu: Know every dish, ingredient, and allergen, and communicate dietary needs clearly to the kitchen.
• Responsible Service: Card guests, follow our alcohol policy, and bring in a manager whenever a guest may be overserved.
Teamwork & Standards
• Teamwork: Communicate clearly with the bar, kitchen, and support team, and pitch in wherever you’re needed.
• Side Work: Complete opening, running, and closing side work so sections are stocked and service-ready.
• Events: Support private events and large parties with excellent, well-timed service.
• Presentation: Follow our dress code and keep your section and service tools polished and organized.
WHAT YOU BRING
• Restaurant serving experience, ideally in an upscale or high-volume setting
• A love of hospitality and a natural, warm way with guests
• Interest in Champagne, wine, and food, and an eagerness to keep learning
• Composure and attention to detail during busy service
• Flexibility to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
• Stand and walk for up to 8 hours or the length of a full shift
• Lift and carry up to 25 pounds
• Navigate stairs safely and regularly throughout the shift
• Carry plates, glassware, and trays through a busy dining room, including up and down stairs to our Champagne cellar
• Bend, reach, and move quickly in tight spaces
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
JOIN THE TEAM
Hospitality is the whole job here. We look for people who notice the details, love making someone’s night, and want to build something special with us as Festive & Co grows. If that sounds like you, we’d love to meet.
Champagne for the people.
Festive & Co is an equal opportunity employer. We celebrate difference and are committed to building a team that reflects the neighborhoods and guests we serve.
