Ben Potts

Ben Potts

Bar Director and Partner of The Sylvester, Beaker & Grayy, and Unfiltered Hospitality

I am a Miami native that thinks this city deserves a better food, beverage, and hospitality experience for all its locals and visitors. I feel it is my responsibility to help elevate the bar for service and food & beverage for our industry and the community.

Always do what you say you're going to do. Being reliable is one of the easiest things to do, but one of the hardest qualities to find in a staff member.
When working with suppliers and distributors, your partnership is a two-way street and you should always treat it that way!
Guest experience is more important than what you think is the "right way."
Atmosphere is as important as the product or service so it is critical to create the right environment for both your teams and your guests.
Learn as many different roles as you can at your workplace, when permitted, and you will be able to excel in your career.
Increasing education and pursuing the enhancement of your skills should always be on your mind.
If you find you have become stagnant in your career, look for a mentor to help guide you to the next step.

Disclaimer: Individuals featured in the Inspirational Career Timelines section have been nominated by peers, colleagues and/or other members of the hospitality industry. It is to the best of our knowledge that each individual has demonstrated leadership and acted as a positive role model for others.

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