Lilli Donahue

Community Manager

Location 15h@2xGreater New York City Area

Connection 15h@2xConnections 38

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Summary

My Dream Job is Own my own sustainable vineyard and small experiential hotel with a wonderful farm to table restaurant!

Work Experience
  • Community Manager

    Culinary AgentsNew York, NY, US
    Nov. 2016 to Present (6 months)
  • Junior Account Manager

    Culinary AgentsNew York, NY, US
    Dec. 2015 to Nov. 2016 (11 months)
  • Brand Ambassador

    Culinary AgentsNew York, NY, US
    Jul. 2015 to Dec. 2015 (5 months)
  • Luxury and Design Brand Management

    Jun. 2014 to Jul. 2015 (1 year)

    See Details

    Role & Tasks:

    - Worked on the North America brand management team for Starwood’s Luxury brands: St. Regis, The Luxury Collection, Le Meriden & W Hotels
    - Managed and distributed internal communications to divisional and hotel teams, including webinars and quarterly newsletters

    - Created and distributed in-room collateral materials and promotional branded gifting items

    - Worked with key partner on creating and implementing brand awareness campaign
    - Helped manage relationships with digital agencies to maintain content updates on microsites

    - Proactively researched the global competitive set with a focus on family, weddings, meetings and LGBT strategy
    - Planed and executed individual brand events to immerse senior leadership

  • Manager

    Hillstone Restaurant GroupBeverly Hills, CA, US
    Jun. 2013 to Jun. 2014 (12 months)

    See Details

    Role & Tasks:

    - In charge of closing a high-volume restaurant. Efficient in expediting food, managing staff, guest-relations, finances, and overall operations of property.
    - Recruiting, interviewing, training and further coaching staff on standards, metrics, and efficiencies
    - Directly manage bar staff and inventory with a $60,000 monthly budget.
    - Support upper management team in daily operations, creating and implementing new systems and procedures
    - Completed intensive management training program. Garnered experience and knowledge of how to manage a P & L, general ledger accounts, staff management, food production and preparation, bar management, inventory and ordering.

  • Assistant to Professor

    St. Lawrence University Environmental Studies Department
    Dec. 2011 to May. 2013 (1 year and 5 months)

    See Details

    Role & Tasks:

    - Assist in the preparation of a government-funded project involving tourism and community demographics in the Adirondacks
    - Conduct fundamental research under an Environmental Studies professor (Eric Backlund) by creating surveys that are sent to
    over 5,000 residents, compile results and carry out analyses of the data
    -Maintain website’s editorial content; schedule, write and format blog articles regarding Professor Backlund’s research

  • Vice President of Public Relations

    Delta Delta Delta
    Dec. 2011 to May. 2013 (1 year and 5 months)

    See Details

    Role & Tasks:

    Work with the chapter to promote a positive public image of the chapter, the Fraternity and the membership. This individual will prepare the chapter for all public relations efforts. Coordinate, implement and maintain all media relations on behalf of Tri Delta.

  • Bartender

    The Tick Tock Inn
    Dec. 2010 to May. 2013 (2 years and 5 months)
  • Community Service Chair of St. Lawrence Panhellenic Council

    College Panhellenic Association
    Jan. 2011 to Jan. 2013 (2 years)

    See Details

    Role & Tasks:

    Head up all community service for entire women’s Greek life system at St. Lawrence University. Organize collaborative events among all Greek chapters on campus.

  • Media and PR Intern

    International Zoological Expeditions (IZE) Belize
    May. 2012 to Aug. 2012 (3 months)

    See Details

    Role & Tasks:

    - Responsible for restructuring an entire marketing strategy through implementation of social media platforms
    - Built out IZE Facebook page, compiled media list serve, created and edited photo portfolios for marketing purposes
    - Assisted with guest communication and helped with overall re-branding efforts

  • Philanthropy Chair of the Beta Chapter

    Delta Delta Delta
    Jan. 2011 to Dec. 2011 (11 months)

    See Details

    Role & Tasks:

    - Organized and secured sponsorships for our chapter's fundraising events for St. Jude Children's Hospital by soliciting donations from local businesses and high net worth individuals.

  • Media Intern

    Susan Davis International
    Jun. 2011 to Aug. 2011 (2 months)

    See Details

    Role & Tasks:

    - Gained exposure to working in a dynamic and fast-paced environment with one of the nation’s leading communications and public affairs firms
    - Assisted the team in the preparation of pitches, press releases, captions, newsletters, ads and PSA’s as well as creating and updating media lists, investigating potential audiences and organizing/filing documents into archives
    - Participated in client meetings and helped coordinate events for clients including: LUNGevity, ESGR, Homes for Our Troops, Martin Luther King Memorial Foundation, Giant Food

  • Hostess

    The Tombs
    Jun. 2011 to Aug. 2011 (2 months)
  • Student Athletic Trainer

    St Lawrence University
    Aug. 2010 to May. 2011 (9 months)
  • National Student Coordinator

    Green Schools Alliance
    Nov. 2008 to Jan. 2011 (2 years and 2 months)
  • Sales Girl

    Island Outfitters
    May. 2010 to Aug. 2010 (3 months)
  • Hostess

    Forty 1 North
    May. 2010 to Aug. 2010 (3 months)
  • Hostess

    The Pier Restaurant
    May. 2010 to Aug. 2010 (3 months)
  • Environmental Festival Coordinator

    Earthwise
    Jan. 2008 to Jan. 2009 (1 year)
Education
Skills

Basic Floor Service

Beer Knowledge

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Wine Buying

Inventory

List Creation

Wine Knowledge

Wine Ordering

POS Maintenance

Pricing

Classic Food / Wine Service

OpenTable or other

Customer service

POS Systems

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Purchasing / ordering

Recruiting / hiring

Reservation System Management

Social Media

Vendor Management

Marketing / PR

Conflict Resolution

Customer Service

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