Victoria Perez

Senior Operations Associate

New York

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Summary

I hold a dual degree in Food and Beverage Management from Kendall College and a Bachelor's in Forensics from National Louis University. My professional journey encompasses a diverse range of luxury brands, where I have honed my expertise in service and management. I am enthusiastic and energetic, and bilingual in Spanish and English, leveraging my... Read more

I hold a dual degree in Food and Beverage Management from Kendall College and a Bachelor's in Forensics from National Louis University. My professional journey encompasses a diverse range of luxury brands, where I have honed my expertise in service and management. I am enthusiastic and energetic, and bilingual in Spanish and English, leveraging my excellent communication and interpersonal skills. I thrive both in collaborative team environments and when working independently. Located in New York City, I am eager to contribute my passion and talents to the dynamic opportunities available in this vibrant city.

Work Experience
  • Senior Operations Associate
    Culinary AgentsNew York, NY, US
    2021 to Present (2 years)

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    Role & Tasks:

    Operations

  • Associate Hospitality Leader
    Restoration HardwareChicago, IL, US
    Sep. 2017 to May. 2021 (3 years and 8 months)

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    Role & Tasks:

    Server/Lead Server Responsibilities
    Traveling trainer for new locations across the country
    Management
    Operations
    Scheduling
    Deposits
    Training
    Recruiting and Hiring

  • Server
    Summer House Santa MonicaNorth Bethesda, MD, US
    May. 2016 to Aug. 2018 (2 years and 3 months)
  • Captain / Lead Server
    The BettyChicago, IL, US
    May. 2016 to Feb. 2018 (1 year and 9 months)
  • Captain
    The Alinea GroupChicago, IL, US
    2016 to 2017 (1 year)
  • Server
    Duck Duck GoatChicago, IL, US
    Jan. 2016 to Sep. 2016 (8 months)

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    Role & Tasks:

    Server Responsibilities

  • Server
    BeatrixChicago, IL, US
    Feb. 2015 to May. 2016 (1 year and 3 months)

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    Role & Tasks:

    Server Responsibility

    Awards:
    Bib Gourmand
  • Server
    Oct. 2014 to Jun. 2015 (8 months)

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    Role & Tasks:

    Server and Bartending responisbility
    Banquet Server

    Awards:
    Bib Gourmand
  • Captain
    Kama BistroLa Grange, IL, US
    Jan. 2013 to Nov. 2015 (2 years and 10 months)

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    Role & Tasks:

    Lead Server and Head Bartender responsibilities
    Collaberation on beverage program
    Training and development of new staff
    Manage Inventory
    Manage the front of the house during lunch and dinner Shifts
    During this time the restaurant move from a 75 seat to a 150 seat establishment and received the Bib Gourmand Award

    Awards:
    Bib Gourmand
Education
Skills

Showcase your qualifications to potential employers. Learn More

Business Operations
Business Operations
Food Safety Knowledge
Hiring Staff
Inventory Management
Operations Management
POS Systems
Recruiting
Team Training
Service
Customer Service
Events Management
Fine Dining Service
High Volume Service
Certificates & Education
Food Handler Certification
Hospitality Management Degree
ServSafe Certified
Wine & Beverage
Food and Beverage Pairing
Wine Service
Culinary & Kitchen
Expediting
Certifications & Courses
Organizations & Volunteer Activity
  • Volunteer • 2019 to Present

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    Summary
    Deep love for all Earth dwellers including the furry ones. Help maintain space, lead outings, partake in foster program, help potential parents learn about their future family members!
Interests
Pottery, Yoga, Cycling, Rowing, Philanthropy, Fashion Design, Culinary and Beverage, Event Planning, Travel
Languages
English
Español
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