Danielle McDuffie

Human Resource Interviewer

Location 15h@2xChicago, IL

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Work Experience
  • Human Resource Interviewer

    Mississippi Department of Employment Security
    Jun. 2016 to Nov. 2016 (5 months)

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    Role & Tasks:

    • interviewing unemployment applicants
    • data entry
    • professional writing (cover letters and emails)
    • knowledgeable of MS unemployment online software program
    • understanding insurance benefit requirements and laws
    • consulting candidates and preparing them for interviews
    • using computers and other forms of technology to conduct clerical work

  • Server and Customer Service Representative

    Logan's Roadhouse
    Dec. 2013 to Jul. 2016 (2 years and 7 months)

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    Role & Tasks:

    • providing superior customer service by serving and assisting over 30 customers per day
    • working as part of a team, with limited supervision at time
    • resolving customers concerns and complaints promptly
    • conducting quick and accurate business transactions

  • Host and Customer Service Representative

    Cracker Barrel
    Jan. 2011 to Jul. 2013 (2 years and 6 months)

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    Role & Tasks:

    • providing superior customer service by seating and assisting over 30 customers per day
    • resolving customers concerns and complaints promptly

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