Mike Siegel

Corporate Executive Chef of joint ventures

Location 15h@2xGreater Philadelphia Area

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Summary

Dynamic hospitality driven, meticulous and highly motivated sales professional with over ten years of experience in the fast paced, high pressure Hospitality Industry. Experienced Operations Manager with strong ability to multi-task with a client centric approach. Consistently meets or exceeds high sales benchmarks while providing quality customer ... Read more

Dynamic hospitality driven, meticulous and highly motivated sales professional with over ten years of experience in the fast paced, high pressure Hospitality Industry. Experienced Operations Manager with strong ability to multi-task with a client centric approach. Consistently meets or exceeds high sales benchmarks while providing quality customer service and exceeding bottom line objectives. Demonstrates exceptional oral and written communication, progressive leadership, and interpersonal and analytical skills on both independent and collaborative projects. Seeking a challenging, performance driven work environment where passion for success will transition to a role where I can further my growth and development and make a positive contribution to a successful company.

Work Experience
  • Corporate Executive Chef of joint ventures

    BR Guest Hospitality
    Nov. 2015 to Present (1 year and 6 months)
  • Operations Manager

    Uncle Julio'sChicago, IL, US
    May. 2014 to Feb. 2016 (1 year and 9 months)

    See Details

    Role & Tasks:

    • Worked in a team of 5 managers, supervising 70 FOH/BOH employees with annual sales vol of $8.2 mm.
    • Provided customer support by resolving any service or food quality complaints
    • Responsible for total liquor and food product inventory. Streamlined processes to determine product mishandling while correcting the issues and keeping costs consistent on a weekly basis to meet financial objectives of the company.
    • Managed and maintained cost effective options that met the brand standards.
    • Recruited, hired, and developed coaching action plans for each individual on team, assisted them to meet and exceed organizational goals and individual targets.
    • Developed key partnerships with vendors and distributors to ensure quality and cost goals and objectives.
    • Ensured Health & Safety, hygiene procedures and standards were maintained.

  • Bartender/Lead Server

    Uncle Julio'sChicago, IL, US
    Oct. 2007 to May. 2015 (7 years and 7 months)

    See Details

    Role & Tasks:

    • Served guest needs by providing exceptional knowledge of wine spirits and mixed drinks as well as the preparation of food items.
    • Consistently generated top tier sales volume while gaining key guest relations experience.
    • Was able to quickly understand the companies mission and identify areas within the operation that could use improvement.
    • Encouraged and coached servers on team service to increase customer service support.
    • Trained all new bar staff on daily processes, policies, monetary transactions and drawer counts for accuracy.

  • Server/Host

    Nordstrom cafe
    Jan. 2005 to Oct. 2007 (2 years and 9 months)

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    Role & Tasks:

    • Accurately and quickly took and placed all food orders.
    • Answered all questions regarding cooking methods, menu items, specials and prices.
    • Checked food for appearance, temperature and portion size and deliver food
    orders in a timely fashion.
    • Resolved customer complaints regarding sales and service.
    • Monitored customer preferences to determine focus of sales efforts.
    • Represented cafe at meetings to promote products.

Education
  • General Study
    Von Stueben High School
    Aug. 1999 to Jan. 2003

    See Details

    Summary

    VON STUEBEN HIGH SCHOOL, Chicago, IL 2003

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