Stephanie Bukassa

front desk

Location 15h@2xLas Vegas, NV

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Work Experience
  • front desk

    SLS Las VegasLas Vegas, NV, US
    Jul. 2015 to Sep. 2016 (1 year and 2 months)

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    Role & Tasks:

    Determinates a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.
    Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

  • Host / Hostess

    Nov. 2014 to Mar. 2016 (1 year and 4 months)

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    Role & Tasks:

    Greet customers upon arrival.
    Maintain a friendly professional atmosphere for guest
    Assisting guest with reservation via phone and in person.
    Assisting Managers with table management to maximize seating.
    Assisting guest with special request.

  • Cocktail Server

    The CromwellLas Vegas, NV, US
    Jun. 2014 to Oct. 2014 (4 months)

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    Role & Tasks:

    Handling cash and credit transactions at the point of sales system.
    Serving beverages
    Deliver an exceptional service to every guest and interacting with them in a professional manner.
    Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
    Maintain a clean and hygienic work station.

Skills

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

TIPS Certified

Food Safety Knowledge

Languages
french Fluent
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