Natalia V

Captain / Lead Server

Location 15h@2xLos Angeles, CA

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Summary

I am a highly sociable person bringing warmth to my position and have over ten years of experience working the full hospitality spectrum including hotels, special events, cocktail service, bar service, fine dining, and casual dining.

I love what I do and would love to continue developing my knowledge in the world of fine food and beverage w... Read more

I am a highly sociable person bringing warmth to my position and have over ten years of experience working the full hospitality spectrum including hotels, special events, cocktail service, bar service, fine dining, and casual dining.

I love what I do and would love to continue developing my knowledge in the world of fine food and beverage while ultimately working towards becoming a highly knowledgeable Sommelier.

My Dream Job is Master Sommelier/Wine Director

Work Experience
  • Server
    Cleo L.A. LiveLos Angeles, CA, US
    Oct. 2017 to May. 2018 (7 months)

    See Details

    Role & Tasks:

    +Mediterranean cuisine
    +Fast paced fine dining
    +High Volume
    +Wine and cocktail service
    +Team based environment
    +Vegetarian/Vegan clientele

  • Captain / Lead Server
    L'Assiette Steak FritesLos Angeles, CA, US
    Nov. 2016 to Present (2 years)

    See Details

    Role & Tasks:

    +French cuisine
    +Wine and beverage inventory
    +Wine training and tasting with numerous Sommeliers
    +Thorough wine experience, knowledge and sales
    +Dinner service and bar tending
    +Setting up and closing down the dining room
    +Micros
    +Touch Bistro
    +Online takeout orders
    +Private Events
    +Working directly with the owner
    +Assisting Management
    +Social Media

  • Server
    Sunset Tower HotelWest Hollywood, CA, US
    Oct. 2015 to Oct. 2016 (1 year)

    See Details

    Role & Tasks:

    +Fine dining dinner service
    +VIP/upscale clientele
    +Luxury/boutique hotel service
    +Cocktail, pool, dinner, and bar service
    +Wine and spirits knowledge
    +Strong practice in steps of service
    +Micros
    +Top ranking server on highly detailed menu knowledge testing
    +Attending shift meeting daily to discuss wine, food, and operational aspects
    +Setting up dining room and stocking credenzas for dinner service: mis-en-place
    +Verbally presenting daily/seasonal specials
    +Graceful, elegant, gracious, highly attentive yet non intrusive service
    +Timing and firing courses promptly according to volume and dish cook times
    +Keeping track of in-house guests and outside guests
    +Table manicuring: crumbing, keeping drinks and water full, removing excess
    plates/silverware, marking for appropriate course
    +High Volume

  • Lead Server
    The Cheesecake FactoryLos Angeles, CA, US
    Apr. 2008 to Sep. 2013 (5 years and 5 months)

    See Details

    Role & Tasks:

    +Maintain clear communication between guests and kitchen at all times
    +Problem solving in an extremely fast paced environment
    +Large menu knowledge
    +Working under a highly organized and corporate structure
    +Teaching new staff members how adapt to their new environment
    +Minimizing comps through clear communication concise order input through the POS
    system
    +High level teamwork to keep restaurant running smoothly
    +Uniform maintenance

    Awards:
    Top ranking sales
Education
Skills

Charcuterie

Cheese course

On-site Special Events

Over 300 covers a night

Enforcement Of Safety / Sanitation Standards

Expediting

Receiving/Organizing

Food / Beverage Pairing

Servesafe Certified

Food Handlers Certificate

Food Safety Knowledge

Sous-vide

Food Styling

Gluten Free

Up to 100 covers a night

Up to 200 covers a night

Up to 300 covers a night

Up to 50 covers a night

Vegan / Vegetarian Cooking

Pasta making

Pizza Cooking

Inventory

Certifications & Courses
  • SERVsafe
    SERVsafe
    Dec. 2015 to Dec. 2018
  • eTIPS
    eTIPS
    Dec. 2015 to Dec. 2018
Organizations & Volunteer Activity
  • Build Trainer
    Habitat for Humanity
    Volunteer • Aug. 2008 to Present

    See Details

    Summary
    Building houses for those in need.
Interests
Cooking, Wine, Tequila, Travel, Cities, Architecture, Design, Photography, Hiking, Yoga, Animals, Sake, People
Languages
Spanish Intermediate
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