Abby Tang

Community Strategist

Location 15h@2xChicago, IL

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Summary

OBJECTIVE
To obtain a bartending position that utilizes my skills and passion for customer service, thriving in a fast-paced environment, and slinging delicious drinks.

OBJECTIVE
To obtain a bartending position that utilizes my skills and passion for customer service, thriving in a fast-paced environment, and slinging delicious drinks.

Work Experience
  • Community Strategist

    World Future Society
    Jun. 2016 to Sep. 2016 (3 months)

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    Role & Tasks:

    Engage and coordinate a community of almost 3,000 members. Manage all social media accounts (Facebook, Twitter, LinkedIn, Instagram, Private Member Network) for the World Future Society and Julie Friedman Steele. Create original content, polls, discussions, and interviews for private member network. Answer phones, emails, meet in-person as front-facing customer service representative. Act as a volunteer coordinator for past WorldFuture 2016 Summit and currently with. Facilitated the launch of volunteer committees. Created a program about the Private Member Network and presented it for multiple groups of up to 50 people at WorldFuture 2016. Acted as graphic designer for WorldFuture 2016 social media marketing campaign. Assisted in the organization and creation of the World Future Society operations manual.

  • Community Manager/Local Editor

    Patch.com
    Feb. 2015 to Jun. 2016 (1 year and 4 months)

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    Role & Tasks:

    Managed 48 Facebook pages for local Patch communities in Maryland. Acted as a reader liaison by responding to reader messages, comments, questions, concerns on individual Facebook pages. Generated reader feedback by creating engaging questions and status updates on individual Facebook pages. Created SEO optimized Patch.com content for Maryland sites based on reader engagement. Interacted with local organizations in Maryland towns to create content for Patch sites and share content on Facebook pages. Edited and rewrote press releases to create content using best SEO practices for Patch sites in Maryland. Guided and encouraged readers to create content for Patch sites in Maryland. Created scheduled, weekly job and real estate posts for Patch sites in Maryland. Optimized boilerplate templates using best SEO practices.

  • Waitstaff

    El Bandito's
    Feb. 2014 to Jul. 2014 (5 months)

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    Role & Tasks:

    Self-managed while working independently in the restaurant. Attended to multiple tasks at a time in a fast-paced environment. Maintained composure and customer service under high-pressure circumstances. Provided and maintained a small bank that was balanced at the completion of every shift. Bartended during evening, lunch, and brunch shifts. Made sour, sangria, habeñero tequila from scratch. Obtained a vast knowledge of mixed drink recipes, beers, and tequilas. Completed general bar duties including cleaning, organization, and upkeep of ingredients and bar fruit. Worked as the sole bartender during peak brunch and dinner shifts.

  • Noodle Ambassador

    Noodles & CompanyFalls Church, VA, US
    Sep. 2012 to Feb. 2014 (1 year and 5 months)

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    Role & Tasks:

    Trained and instructed new employees. Attended to multiple tasks at a time in a fast-paced environment. Counted registers, balanced bank, and entered data at the completion of every shift. Greeted and attended to customers. Prepped food for BOH staff. Restocked and inventoried grab-and-go coolers and BOH inventory. Cleaned, closed, and opened FOH and kitchen. Handled the sale of food and alcohol.

Education
Skills

Customer service

Accounting / Bookkeeping

Budgeting

Social Media

Certifications & Courses
  • BASSET
    National Hospitality Training
    Oct. 2016 to Oct. 2016
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