Soukaina Benjelloun

Customer Service/Registry Consultant

Location 15h@2xNew York, NY

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Work Experience
  • Customer Service/Registry Consultant

    Buy Buy Baby
    Jan. 2015 to Present (2 years and 3 months)

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    Role & Tasks:

    • Upheld various roles in multiple departments
    • Shipped merchandise through FedEx, UPS, Or company's Truck delivery
    • Assisted with placement of orders, refunds, or exchanges and sold products
    • Created registries, confirmed appointments and answer questions about warranties or coupons
    • Placed phone orders through company's website and resolved customer's complaints via phone or Email

  • Salesperson Associate

    O.M.G Jeans Outlet
    Aug. 2013 to Jan. 2015 (1 year and 5 months)

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    Role & Tasks:

    • Promoted clothing lines and maintained knowledge of sales promotions
    • Interacted with customers and provided recommendations based on style
    • Balanced cash register, cleaned displays and shelves at beginning and end of shift

  • Pharmacy Associate

    Rite Aid
    Jun. 2012 to May. 2013 (11 months)

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    Role & Tasks:

    • Dispensed medication and performed other clerical duties
    • Prepared insurance claim forms and maintained Patients' profiles
    • Stocked and processed inventory of prescription and over-the-counter medications

  • Front End Sales Associate/ Pharmacy Associate

    Bay ridge RX Pharmacy
    Sep. 2010 to Apr. 2012 (1 year and 7 months)

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    Role & Tasks:

    • Operated Point of Sale System
    • Answered customers' inquiries over the phone
    • Handled Money Grams and returns as per Company Policy

Education
Certifications & Courses
  • Office Operation Certification
    American Hotel & Lodging Educational Institute
    Jun. 2014
Organizations & Volunteer Activity
  • Spotify Special Event Coordinator
    Volunteer • Oct. 2014 to Oct. 2014
  • Tutor Time Day Care Center
    Volunteer • Sep. 2009 to Jan. 2010
Languages
English Fluent
French Intermediate
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