Alejandro Guzman

Server

Location 15h@2xGrayslake, IL

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Work Experience
  • Server

    Jan. 2017 to Present (8 months)

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    Role & Tasks:

    Serving Tables in a Fine Dining Restaurant
    Prevent and controlling Guest Satisfaction Experience
    Performing Opening and Closing Procedures as a Server Position
    Dealing with a High Volume of Customers
    Managing a Section as a Server Position
    Working on a Computerized Menu and Restaurant Software

  • Server

    Las Mañanitas
    Mar. 2016 to Dec. 2016 (9 months)

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    Role & Tasks:

    Serving Tables in Fine Dining Restaurant
    Prevent and Controlling Guest Satisfaction Experience
    Performing Opening and Closing Procedures as a Server Position
    Dealing with a High Volume of Customers
    Managing a Floor Section as a Server Position
    Working on a Computerized Menu and Restaurant Software

  • Server

    Barbacco Eno Trattoria
    Aug. 2015 to Dec. 2015 (4 months)

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    Role & Tasks:

    • Serving Tables in a Fine Dining Restaurant
    • Prevent and Controlling Guest Satisfaction Experiences
    • Performing Opening and Closing Procedures as a server Position
    • Dealing with a High Volume of Customers
    • Managing a Floor Section as a Server Positions
    • Working on a Computerized Menu and Restaurant Software

  • Server/Supervisor

    La Mar Cebicheria PeruanaSan Francisco, CA, US
    May. 2012 to Aug. 2015 (3 years and 3 months)

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    Role & Tasks:

    • Serving Tables in a Fine Dining Restaurant
    • Prevent and Controlling Guest Satisfaction Experiences
    • Performing Opening and Closing Procedures as a Server and Manager Positions
    • Dealing with a High Volume of Customers
    • Managing a Floor Section as a Server and Manager Positions
    • Planning, Staffing, Controlling and Managing Restaurant and Bar employees
    • Working on a Computerized Menu and Restaurant Software

  • Server

    Limon Restaurant
    Oct. 2010 to May. 2012 (1 year and 7 months)

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    Role & Tasks:

    • Serving Tables in a Fine Dining Restaurant
    • Prevent and Controlling Guest Satisfaction Experiences
    • Performing Opening and Closing Procedures as a server Position
    • Dealing with a High Volume of Customers
    • Managing a Floor Section as a Server Positions
    • Working on a Computerized Menu and Restaurant Software

  • Server/Bartender/Supervisor

    Palomino San FranciscoSan Francisco, CA, US
    Aug. 2006 to Oct. 2010 (4 years and 2 months)

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    Role & Tasks:

    • Serving Tables in a Fine Dining Restaurant
    • Bartending on Guest and Servers for Dinning and Lounge Area
    • Supervising, Planning, Staffing, Controlling, Directing in the Restaurant floor, (Crew Members and Guest) and the Kitchen(Food Timings, Food Quality and Presentation)
    • Prevent and Controlling Guest Satisfaction Experiences
    • Performing in Site Liquor and Alcohol Inventory and Entering Data for a Proper Distributor's orders
    • Performing Opening and Closing Procedures as a server, bartender and Supervisor Positions
    • Dealing with a High Volume of Customers
    • Managing a Floor Section as a Server, Bartender and Supervisor Positions
    • Working on a Computerized Menu and Restaurant Software

  • Concierge

    Shell Vacation Club
    Jan. 2004 to Feb. 2007 (3 years and 1 month)

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    Role & Tasks:

    • Offering Assistance and Information to Guest and Visitors Regarding Hotels and Their Facilities and the Surrounding Areas with Restaurants and Attractions
    • Answering Questions Regarding and/or Making Arrangements for Dining, Entertainment, Sport Events, Recreations, Tours, Health and Beauty Services, Child Care, Floral Services, Transportation, Cultural Activities, Shopping, and Other Services
    • Processing and Notifying Guests of Receipts of Facsimiles, Mail, Messages and Packages, in Addition, Assist Them on Sending Messages, Mail and Packages

  • Server

    IL FornaioPalo Alto, CA, US
    Mar. 1999 to Jan. 2006 (6 years and 10 months)

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    Role & Tasks:

    • Serving Tables in a Fine Dinning Restaurant
    • Customer Service
    • Operating Cash Register
    • Performing Opening and Closing Procedures
    • Dealing with a High Volume of Costumers
    • Managing a Floor Section
    • Working on a Computerized Menu

Education
  • Communication Sciences
    Universidad del Valle deMexico
    Jan. 1990 to Jan. 1993

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    BA Communication Sciences Degree

    Summary

    Education 1990 – 1993
    Universidad Del Valle De Mexico BA Communication Sciences
    Other Skills
    MS Word, Excel, Power Point, SSPS FOR Windows, Photoshop, Illustrator, Adobe Professional

Languages
Spanish Fluent
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