Alejandro Guzman

Assistant Manager

Location 15h@2xGrayslake, IL

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Work Experience
  • Assistant Manager

    La Mar
    May. 2012 to Aug. 2015 (3 years and 3 months)

    See Details

    Role & Tasks:

    Alejandro Guzman
    34079 N Wooded Glen Dr. Grayslake, Il.
    Telephone 415 359.5117
    Email [email protected]

    Professional Experience

    Barbacco Eno Trattoria Server 08.15 – 12.15
    Serving Tables in a Fine Dining Restaurant
    Prevent and Controlling Guest Satisfaction Experiences
    Performing Opening and Closing Procedures as a server Position
    Dealing with a High Volume of Customers
    Managing a Floor Section as a Server Positions
    Working on a Computerized Menu and Restaurant Software

    La Mar Server/Supervisor 05.12 - 08-15
    Serving Tables in a Fine Dining Restaurant
    Prevent and Controlling Guest Satisfaction Experiences
    Performing Opening and Closing Procedures as a Server and Manager Positions
    Dealing with a High Volume of Customers
    Managing a Floor Section as a Server and Manager Positions
    Planning, Staffing, Controlling and Managing Restaurant and Bar employees
    Working on a Computerized Menu and Restaurant Software

    Limon Server 10.10 – 05.12
    Serving Tables in a Fine Dining Restaurant
    Prevent and Controlling Guest Satisfaction Experiences
    Performing Opening and Closing Procedures as a server Position
    Dealing with a High Volume of Customers
    Managing a Floor Section as a Server Positions
    Working on a Computerized Menu and Restaurant Software

    Palomino Server/Bartender/Supervisor 08.06 – 10.10
    Serving Tables in a Fine Dining Restaurant
    Bartending on Guest and Servers for Dinning and Lounge Area
    Supervising, Planning, Staffing, Controlling, Directing in the Restaurant floor, (Crew Members and Guest) and the Kitchen(Food Timings, Food Quality and Presentation)
    Prevent and Controlling Guest Satisfaction Experiences
    Performing in Site Liquor and Alcohol Inventory and Entering Data for a Proper Distributor’s orders
    Performing Opening and Closing Procedures as a server, bartender and Supervisor Positions
    Dealing with a High Volume of Customers
    Managing a Floor Section as a Server, Bartender and Supervisor Positions
    Working on a Computerized Menu and Restaurant Software

    Shell Vacation Club Concierge 01.04 – 02.07
    Offering Assistance and Information to Guest and Visitors Regarding Hotels and Their Facilities and the Surrounding Areas with Restaurants and Attractions
    Answering Questions Regarding and/or Making Arrangements for Dining, Entertainment, Sport Events, Recreations, Tours, Health and Beauty Services, Child Care, Floral Services, Transportation, Cultural Activities, Shopping, and Other Services
    Processing and Notifying Guests of Receipts of Facsimiles, Mail, Messages and Packages, in Addition, Assist Them on Sending Messages, Mail and Packages

    Il Fornaio Server 03.99 – 01.06
    Serving Tables in a Fine Dinning Restaurant
    Customer Service
    Operating Cash Register
    Performing Opening and Closing Procedures
    Dealing with a High Volume of Costumers
    Managing a Floor Section
    Working on a Computerized Menu

    Education 1990 – 1993
    Universidad Del Valle De Mexico BA Communication Sciences
    Other Skills
    MS Word, Excel, Power Point, SSPS FOR Windows, Photoshop, Illustrator, Adobe Professional
    REFERENCES AVAILABLE UPON REQUEST

Education
  • Communication Sciences
    Universidad del Valle deMexico
    Jan. 1990 to Jan. 1993

    See Details

    BA Communication Sciences Degree

    Summary

    Education 1990 – 1993
    Universidad Del Valle De Mexico BA Communication Sciences
    Other Skills
    MS Word, Excel, Power Point, SSPS FOR Windows, Photoshop, Illustrator, Adobe Professional

Languages
Spanish Fluent
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