Claudia Hibner

Bartender

Location 15h@2xMIAMI

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Summary

Detail oriented and skilled at balancing multiple tasks and priorities seamlessly while
delivering the highest level of customer service. Over five years in the hospitality industry, and experienced with high volume environments. Team player who excels in a culturally diverse workforce. Dedicated to elevating guest experience and creating a ... Read more

Detail oriented and skilled at balancing multiple tasks and priorities seamlessly while
delivering the highest level of customer service. Over five years in the hospitality industry, and experienced with high volume environments. Team player who excels in a culturally diverse workforce. Dedicated to elevating guest experience and creating a lasting impression through outstanding service.

Work Experience
  • Bartender

    Martini Bar at Gulfstream ParkHallandale Beach, FL, US
    Apr. 2016 to Present (1 year and 4 months)

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    Role & Tasks:

    - Worked high volume and fast paced events/ parties serving up to 300-400 guests.
    - Maintained fast paced at an establishment featuring 30 signature martinis during lounge and club hours.
    - Followed industry standards in term of cocktail development.

  • Bartender/ Event Marketing Coordinator

    Carolina Ale HouseMiami, FL, US
    Mar. 2016 to Present (1 year and 5 months)

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    Role & Tasks:

    - Responsible for building and retaining clientele via friendly and prompt service
    - Handling high amounts of volume while remaining professional, focused and confident.
    - Built and maintained relationships with local neighboring business, schools and communities.
    - Maintained professional standards and reputation by supporting local and community events.
    - Responsible for set up of events and bookings at the establishment.
    - Built and established contacts throughout the community, building a strong presence with locals.
    - Up keeping of cocktail recipes, steps of service and standard procedures according to company guide.

  • Faena Theater

    Faena Hotel Miami BeachMiami Beach, FL, US
    Oct. 2015 to Present (1 year and 10 months)

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    Role & Tasks:

    - Responsible for prompt and accurate following of the mixology program during beverage preparation.
    - Trained and attended workshops on club service and Forbes standards of service.
    - Maintained and followed industry standards in terms of cocktail development.
    - Stayed up to date with current industry trends, spirits and techniques.
    - Assessed guest needs by focusing on guest flavor profile and spirit preferences.

  • Beverage Department/Cocktail

    Mar. 2015 to Feb. 2016 (11 months)

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    Role & Tasks:

    - Managed service drinks production during peak and extremely high volume hours.
    - Maintained service drink preparation times in accordance to casino policies.
    - promptly served guests beverages based on recommendations according to guest preferences
    - Point of sales system experience.
    - Worked as part of a diverse workforce

  • Bartender

    Applebee's Neighborhood Restaurant
    Nov. 2010 to Mar. 2015 (4 years and 4 months)

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    Role & Tasks:

    - Developed clientele and wonderful relationships during my 4 year tenure at restaurant.
    - Promoted from 2 positions.
    - Became store trainer and Bar team leader responsible for training new staff and maintain company service
    and beverage standards.
    - Prepared cocktails accurate by recipe standards.
    - Won several promotional contests as part of bar team.

  • Bartender/ Banquet Bartender

    Charthouse -Landry's Inc
    Dec. 2012 to Dec. 2013 (12 months)

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    Role & Tasks:

    - Maintained a professional tone at all times, including during peak rush hours.
    - Received frequent customer compliments for going above and beyond normal duties.
    - Gained knowledge and familiarity with crafted cocktails.
    - Prepared mixed Signature drinks in accordance of corporate specs and signature twits on classics.

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