Yessenia Pizana

Host / Hostess

Location 15h@2xChicago, IL

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Work Experience
  • Host / Hostess

    10Pin Bowling LoungeChicago, IL, US
    Aug. 2016 to Present (4 months)

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    Role & Tasks:

    Greet customers and give them the details on the pricing along with assigning them to lanes.
    Monitor all the lanes on the computer and make sure everything is running smoothly such as the resetting working properly, scores are correct and games are in sync.
    Manage music that plays and all TV screens and projectors.
    Help prep for oncoming events which include setting up the information into the computer, getting food signs and wrist bands ready

  • sales associate

    Soma
    Dec. 2015 to Oct. 2016 (10 months)

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    Role & Tasks:

    Started off on the cash register.
    Became knowledgeable about all of our bras, which did what to your bust area and how they gave support.
    Learned how to add on sales which could more than double the total sale price.
    Became a bra fitter so I would measure ladies into their correct size and recommend and fit them into which bras were best for them based on what they were looking for in one.

  • Host / Hostess

    Eggsperience CafeChicago, IL, US
    Mar. 2015 to Nov. 2015 (8 months)

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    Role & Tasks:

    As hostess, I greeted customers and assigned them according to server section as well as any request or special needs the customer may have.
    On cash register, I would handle one transaction after the next and close checks as soon as possible as to not pile up.
    As barista, I made sure refrigerators in my area were stocked and cleaned and set up correctly to prepare to make drinks. Along with refill juice containers, cut fruits as needed and keep a steady fast paced when making multiple drinks at once.
    Once I became a closer, I was in charge of tipping the servers out at the end of their shifts, counted the register and made sure all money transactions were correct at closing time,prepare register for the following day and was the last to leave to lock up the restaurant.
    I started off as a hostess but we later became short staff so I learned how to work the cash register really well and quickly. I also taught myself how to make all the drinks so I was later also work as a barista. I was then flexible to be put on any of those 3 positions as needed.

Skills

OpenTable or other

Customer service

Experience in a High Volume Environment

Languages
English Fluent
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