Zaquera Lanier

Shift Supervisor

Location 15h@2xNew York, NY

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Summary

I have great customer service and always make my guest happy because I'm always smiling. Because I have exceptional customer service I received a card from a customer of her family & it had $50 in it. That made me feel very special. All my managers would agree that I am a hard worker, and not once did they have to tell me what to do. As soon as... Read more

I have great customer service and always make my guest happy because I'm always smiling. Because I have exceptional customer service I received a card from a customer of her family & it had $50 in it. That made me feel very special. All my managers would agree that I am a hard worker, and not once did they have to tell me what to do. As soon as I clocked in, I got right to work. I'm always at work on time, mostly 30 minutes before my shift. I go above and beyond for everyone and that's what makes me so great! I have loyal customers who always ready to come back, I even get positive reviews on YELP.

My Dream Job is My dream job outside of acting, is to open my own businesses. I want to own restaurants, clothing store, and property for homeless people

Work Experience
  • Shift Supervisor

    Vive la Crepe!New York, NY, US
    Apr. 2014 to Jun. 2016 (2 years and 2 months)

    See Details

    Role & Tasks:

    Operate Cash Register Via POS, Do Bank Deposits, Greet Guest As Soon As They Walk In, Smile & Assist Customers, Make Coffee Drinks, Serve Crepes

    Awards:
    Card From Customer With $50 In It
  • Retail Associate / Cashier

    Modell's Sporting Goods
    Aug. 2013 to Dec. 2013 (4 months)

    See Details

    Role & Tasks:

    I operated the cash register & processed transactions via cash, credit and debit. Greeted Customers, Engaged with customers, assist customers and maintained the sales floor

  • Cashier

    The Food EmporiumNew York, NY, US
    Dec. 2012 to Jun. 2013 (6 months)

    See Details

    Role & Tasks:

    I operated the cash register. I processed transactions via cash, credit and debit. Engaged with customers while doing these transactions or while bagging their merchandise.

Education
Skills

Customer service

POS Systems

Experience in a High Volume Environment

Customer Service

Social Media

Writing

Microsoft Office

Organizations & Volunteer Activity
  • Serving Food For The Less Fortunate

    Soup Kitchen
    Volunteer • Feb. 2015 to Feb. 2015

    See Details

    Summary
    Went around the city with 3 suitcases, handing out food & drinks to the homeless
Interests
cooking, cashier, hospitality
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