nathaly pita

Server, Meeting Management & Coordination

Location 15h@2xBoston, MA

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Work Experience
  • Server, Meeting Management & Coordination

    Ora Catering
    Jan. 2010 to Present (7 years and 5 months)

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    Role & Tasks:

    Responsible for preparing the tables and banquet area before guests arrive.
    Effectively serving a number of different dishes and courses to guests during a meal.
    Clearing the tables and banquet area after the guests depart.
    Responsible for ensuring the satisfaction of every guest in any event.
    Responsible for event meetings and scheduling.

  • Reservationist/Hostess/Food Runner

    Big Night Entertainment Group
    Aug. 2015 to Oct. 2016 (1 year and 2 months)

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    Role & Tasks:

    Scheduled and confirmed Guest's bookings, via phone, online and/or using Open Table software.
    Handled the reservation department and performed general clerical duties.
    Planned out the seating chart and organized reservations. Greeted Guests and led them to their tables. Assisted in the training of new employees. Effectively ran a number of different dishes and courses to guests during a meal.

  • Maitre D

    Bravo Restaurant, Museum of Fine Arts, Boston, MA
    Oct. 2012 to Jan. 2013 (3 months)

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    Role & Tasks:

    Greeted Guests at the front door.
Handling of reservations through the phones.
Manually planning out the seating charts.

  • Hostess-Reservationist

    Skipjack's Restaurant
    Jan. 2006 to Dec. 2008 (2 years and 11 months)

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    Role & Tasks:

    Scheduled and confirmed Guest's bookings using Open Table software.
    Served on front desk, performed general clerical duties.
    Planned out the seating chart and organized reservations.
    Assisted in the training of new employees.

  • Maitre'd, Server

    Casa Mexico, Harvard Sq
    Jan. 2002 to Jan. 2006 (4 years)

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    Role & Tasks:

    Greeted guests at the front door.
    Handled all reservations, answered phone lines in a courteously manner.
    Assisted in the training of new employees. Lead guests to their tables

Education
Skills

On-site Special Events

Scheduling

Up to 100 covers a night

Up to 200 covers a night

Up to 300 covers a night

Up to 50 covers a night

Kosher Preparation

Catering

Time Management

Ability To Lift 40+ Lbs

Basic Floor Service

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Payroll

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Languages
Spanish Fluent
Portuguese Intermediate
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