Brendan Cassidy

Hospitality Professional

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Summary

Looking to work for a great hospitality company where I can learn, hone my skills, create memorable guest experiences, and grow as a hospitality professional.

Looking to work for a great hospitality company where I can learn, hone my skills, create memorable guest experiences, and grow as a hospitality professional.

Work Experience
  • Server

    Beacon TavernChicago, IL, US
    Dec. 2016 to Present (10 months)

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    Role & Tasks:

    • Server at LessLaw Hospitality’s (Billy Lawless) newest American style gastropub.
    • Responsible for displaying accurate and thorough knowledge of all menus, and flawlessly relaying to guests.
    • Ensure guest satisfaction through team work and organization.

  • General Manager

    Terra & VineEvanston, IL, US
    Aug. 2016 to Nov. 2016 (3 months)

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    Role & Tasks:

    • Ran the daily operation of Master Sommelier Alpana Singh’s 3rd restaurant.
    • Consistently hit and exceeded monthly budget set at $60K.
    • Responsible for the recruitment and training of all FOH staff.
    • Conducted payroll including rectifying staff gratuities received.
    • Crafted weekly FOH schedule.
    • Point of contact for private event site visits, and “day of” events.
    • Designed bar program.
    • Drafted SOP’s.
    • Conducted inventory, and placed all FOH perishable and non-perishable orders.

  • Food and Beverage Manager

    The Peninsula Hotel Chicago
    Jun. 2015 to Jul. 2016 (1 year and 1 month)

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    Role & Tasks:

    • Oversaw operations in the Shanghai Restaurant, which is the hotel’s Forbes four star rated Chinese Restaurant.
    • Consistently exceeded the restaurant’s monthly budget, and increased revenue in 2015 by $587K over 2014.
    • Worked with management to develop staff training procedures.
    • Developed “upselling” initiatives.
    • Intensely involved with bar program development, and food menu development.

  • Assistant Manager

    The Boarding HouseChicago, IL, US
    Jan. 2015 to Jun. 2015 (5 months)

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    Role & Tasks:

    • Acted as sole manager (MOD) for the entire property in GM’s absence.
    • Opened the restaurant and computer systems upon arrival.
    • Rectified revenue reports and cash drawers at the close of the evening.
    • Provided fine dining service in the main dining room, and during private events in a wine driven restaurant.
    • Attended weekly educational wine meetings led by Master Sommelier Alpana Singh.

  • Server

    The Boarding HouseChicago, IL, US
    Oct. 2012 to Jun. 2015 (2 years and 8 months)

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    Role & Tasks:

    • Provided fine dining service in dining room, and during private events in a wine driven restaurant.
    • Attended weekly educational wine meetings led by Master Sommelier Alpana Singh

  • Public Relations Internship

    Wagstaff WorldwideChicago, IL, US
    Sep. 2013 to Dec. 2013 (3 months)

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    Role & Tasks:

    • Worked closely with account executives to manage client accounts which included Michelin Guide recommended Sumi Robota Bar, The JW Marriott Chicago, Perennial Virant’s Chef Paul Virant, Mercat and Mercadito, and The Godfrey Hotel.
    • Composed media material including press releases, alerts, and pitches.
    • Helped to plan and execute events including the 2013 James Beard Foundation’s Taste America event at Union Station.

  • Server

    Carmine'sChicago, IL, US
    Mar. 2012 to Oct. 2012 (7 months)

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    Role & Tasks:

    • Served customers on dining room floor and behind main bar in a casual-upscale, high-volume, Italian restaurant.
    • Worked with management to conduct bar inventory.

  • Bartender

    BMO Harris Club at The United Center
    Aug. 2008 to Jun. 2012 (3 years and 10 months)
  • Bartender

    Schubas TavernChicago, IL, US
    Oct. 2003 to Aug. 2008 (4 years and 10 months)
Education
  • Public Relations and Advertising
    Aug. 2005 to Jun. 2010

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    B.A. Liberal Arts Degree • GPA: 3.8

Skills

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Cellar Organization

Classic Wine Service Expertise

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Inventory

List Creation

Wine Knowledge

POS Maintenance

Certifications & Courses
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