Chelsea Tekely

Sales Manager

Location 15h@2xNashville, TN

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Work Experience
  • Sales Manager

    Jan. 2016 to Nov. 2016 (10 months)

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    Role & Tasks:

     Highest percentage conversion rate for outbound prospecting efforts.
     Exceeded quotas and financial goals set by Management by 14%.
     Proven ability to lead sales team to help achieve multi-million dollar revenue gains.
     Develop, qualify and manage large group business opportunities/accounts.
     Effectively solicit all existing and prospective target accounts from target lists to meet defined business parameters, resulting in closing contracts through effective contract negotiations that align with meeting company's financial objectives, maximizing revenues and driving customer loyalty.
     Partner with customers to understand needs and objectives, effectively positioning the benefits of the property to align with customers' needs to close business to meet property financial objectives.

  • Sales Coordinator

    Oct. 2014 to Jan. 2016 (1 year and 3 months)

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    Role & Tasks:

     Generate proposals, contracts, addendums, turnovers and other internal documents in an efficient and timely manner.
     Develop and maintain positive and appropriate relationships with clients and guests to support sales efforts.
     Responsible for all comp justifications, site reservations, and related sales reports.
     Manage all Managers and Directors travel itineraries, expense reports, and customer relations.

  • Front Desk Agent

    Mar. 2013 to Oct. 2014 (1 year and 7 months)

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    Role & Tasks:

     Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
     Obtain assigned bank and ensures accuracy of contracted monies.
     Check guests in and out, in a speedy, efficient and friendly matter according to Front Office Service Standards.
     Maximize revenue potential by up-selling hotel suites, packages, and additional amenities.
     Mentored new employees to ensure they received the proper skills and training to be successful within the front desk operation and develop plans with management for further training if deemed necessary.

Education
Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Coffee Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Food Preparation Knowledge

Food Safety Knowledge

Business Management

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Microsoft Office

Organizations & Volunteer Activity
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