Fiona Lamont


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Work Experience
  • Server

    Ritz CarltonKey Biscayne, FL, US
    Apr. 2006 to May. 2016 (10 years and 1 month)

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    Role & Tasks:

    • Provide five Diamond customer service for every guest
    • Utilize micro system to accurately record guest order
    • Train new employees on all standard operating procedures
    • Engage with guest about information and activities

  • Server

    JW Marriott, Philadelphia, PA
    Mar. 2013 to Oct. 2014 (1 year and 7 months)

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    Role & Tasks:

    Provide guests with a positive first impression of the property with a warm, welcoming attitude
    Manage guest orders through micro system
    Maintained a clean and organize work place

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