Chelsae Rodriguez

Backwaiter

Location 15h@2xDallas, TX

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Work Experience
  • Backwaiter

    Commander's PalaceNew Orleans, LA, US
    Jan. 2015 to Jun. 2016 (1 year and 5 months)

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    Role & Tasks:

    Working on a 3 man team my responsibilities were to great and seat guest. Communicate with my team to ring in orders. Toast and bring bread to start the tables. Refill and maintain water changes after each course. Pre-bus/bus, crumb and reset the table. Take desert orders and explain daily desert specials to guest. Interact with guest and maintain customer relationships.

  • Cocktail Server

    Kona GrillDallas, TX, US
    Feb. 2014 to May. 2015 (1 year and 2 months)

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    Role & Tasks:

    Take orders and upsell to guest.
    Serve food and beverages.
    Time management
    Provide amazing customer service to guest
    Maintain customer relationships
    Open/Close the restaurant
    Check out duties/side work of employees
    Provide knowledge and food/bev description of menu

    Awards:
    Certified Trainer
  • Bartender

    Buffalo Wild WingsKissimmee, FL, US
    Feb. 2010 to Jan. 2014 (3 years and 11 months)

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    Role & Tasks:

    Open and close bar
    Liquor inventory
    Mix and prepare cocktails
    Organize and clean bar
    Time management
    Customer relationships
    Upsell and take customers orders
    Cash and register handling

    Awards:
    Top sales
Education
  • High school
    Aug. 2004 to May. 2006

    See Details

    Diploma Degree • GPA: 3.5

    Summary

    Varsity Track team
    Basketball team

Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

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