Carlotta Paolini

Energetic, positive, and motivated person. Within my business I am always looking for improvement upon all departments, in order to provide a satisfying environment for both my customers and employees. Dedicated when it comes to products selection and to provide the best experience to the customers in dining and service. Next career step is to work in an international company that give me the opportunity to learn and grow even more.

Location 15h@2xGreater New York City Area

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Work Experience
  • General Manager

    Osteria del Principe (Gustavo America Inc)
    Jan. 2014 to Present (2 years and 11 months)

    See Details

    Role & Tasks:

    • Management of operations supervising 15+ employees on a daily basis in all departments of 110-seat property focused on italian cuisine.
    • Responsible for all aspects of event management, including recruiting, hiring, training, contract negotiation, proposal planning, logistics execution, events policies and on‐site management.
    • Management of the implementation of effective marketing and public relations strategies that conveyed business culture and service
    • Development and management of beverage program including maintaining linen inventory and operating supplies and balanced daily petty cash.
    • Direct management of payroll accurately and timely, delivering reports to accountant and payroll department

Education
Skills

Charcuterie

On-site Special Events

Ordering / Purchasing

Ordering / Receiving

Expediting

Food / Beverage Pairing

Food Budgeting

Food Cost Optimization

Food Handlers Certificate

Food Safety Knowledge

Gluten Free

Inventory

Kitchen Cleaning/Sanitation

Menu development

Ability To Lift 40+ Lbs

Basic Floor Service

Budget/cost Analysis

Regional Expertise - Italy

Classic Wine Service Knowledge

Coffee Knowledge

Staff Education

Food & Wine Pairings

Glassware Knowledge

Wine Buying

Inventory

Wine Ordering

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Staff education / motivation

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Accounting / Bookkeeping

Payroll

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Microsoft Office

Certifications & Courses
  • 1st 2nd level of Sommelier
    Associazione Italiana Sommelier
    Jan. 2005
  • REC Commercial Operator
    Chamber Of Commerce
    Jan. 2004
  • Bartender Certificate
    ACEPE Association - Bartender Certificate
    Jan. 2002
Languages
Italian Fluent
English Fluent
Spanish Basic
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