Dennis Kreger

Server

Location 15h@2xChicago, Illinois

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Work Experience
  • Server

    Grand Lux CafeChicago, IL, US
    Jun. 2016 to Oct. 2016 (4 months)

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    Role & Tasks:

    Deliver friendly and efficient service to ensure a pleasant dining experience for all guests by suggesting menu items and preparing specialty drinks according to corporate specifications. Fostered repeat business and a clientele of regular patrons. Accurately totaled processed and collected payments from guests using the point-of-sale system by handling money, processing credit and debit cards, making change, and processing gift certificates cards and vouchers.

  • Server

    T.G.I. Friday's
    May. 2007 to Jun. 2008 (1 year and 1 month)

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    Role & Tasks:

    Deliver friendly and efficient service to ensure a pleasant dining experience for all guests by suggesting menu items and preparing specialty drinks according to corporate specifications. Fostered repeat business and a clientele of regular patrons. Accurately totaled processed and collected payments from guests using the point-of-sale system by handling money, processing credit and debit cards, making change, and processing gift certificates cards and vouchers. Trained new servers on menu knowledge and steps on quality service.

    Awards:
    Top performer in monthly specialty beverage sales
  • Server

    Chili's Grill & Bar
    Apr. 2006 to May. 2007 (1 year)

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    Role & Tasks:

    Deliver friendly and efficient service to ensure a pleasant dining experience for all guests by suggesting menu items and preparing specialty drinks according to corporate specifications. Fostered repeat business and a clientele of regular patrons. Accurately totaled processed and collected payments from guests using the point-of-sale system by handling money, processing credit and debit cards, making change, and processing gift certificates cards and vouchers. Trained new servers on menu knowledge and steps on quality service.

  • Captain's Assistant

    Element's Steakhouse
    Mar. 2005 to Apr. 2006 (1 year and 1 month)

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    Role & Tasks:

    Deliver friendly and efficient service to ensure a pleasant dining experience for all guests by suggesting menu items and preparing specialty drinks according to corporate specifications. Fostered repeat business and a clientele of regular patrons. Accurately totaled processed and collected payments from guests using the point-of-sale system by handling money, processing credit and debit cards, making change, and processing gift certificates cards and vouchers. Trained new servers on menu knowledge and steps on quality service.

Education
  • Mixology
    Jan. 2007 to Feb. 2007

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    Summary

    Certificate of completion.

  • Theatre
    College of Southern Nevada
  • Improvisational Theatre
    The Groundlings
  • Improvisational Theatre
    Second City Las Vegas
  • Basic High School
  • Improvisational Theatre
    iO Chicago
  • Writing
    Second City Training Center Chicago
Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Food & Wine Pairings

Glassware Knowledge

Wine Knowledge

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

POS Systems

Ability To Lift 40+ Lbs

Experience in a Fine Dining Establishment

Basic Floor Service

Experience in a High Volume Environment

Beer Knowledge

Food / Beverage Pairing

Coffee Knowledge

Food Preparation Knowledge

Spirits/Cocktails Knowledge

Food Safety Knowledge

Craft Cocktail knowledge

Food & Wine Pairings

Glassware Knowledge

Wine Knowledge

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

POS Systems

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Certifications & Courses
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