Sarah Wilkins

Server

Location 15h@2xPhiladelphia, PA

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Work Experience
  • Server

    Vernick Food & DrinkPhiladelphia, PA, US
    Oct. 2014 to Sep. 2016 (1 year and 11 months)

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    Role & Tasks:

    Attended all weekly and daily staff trainings
    Acquired extensive knowledge of food, cocktails, and wine
    Bought cheese and educated staff on all things cheese
    Provided empathetic and prompt service to all guests

  • Server

    TriaPhiladelphia, PA, US
    Oct. 2013 to Oct. 2014 (12 months)

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    Role & Tasks:

    Attended intensive weekly training and was tested weekly on knowledge gained through service and training
    Acquired thorough knowledge of wine, beer, and cheese
    Provided attentive, meticulous service to all guests

  • Server

    GravyRaleigh, NC, US
    Mar. 2010 to Oct. 2013 (3 years and 7 months)

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    Role & Tasks:

    Attended wine classes to understand, present, and communicate with guests
    Worked offsite events for Empire Eats, professional catering company
    Provided excellent customer service to all guests

  • Office Manager

    Bordeaux Fine & RareRaleigh, NC, US
    Jan. 2005 to Apr. 2007 (2 years and 2 months)

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    Role & Tasks:

    Directed and Managed inventory
    Prepared deposits, taxes, and invoices
    Developed "shelf talkers" and tasting sheets for new arrivals and specials
    Scheduled and appeared at tastings explaining our wines to servers and bartenders

Skills

Cheese course

Chopping

Ordering / Purchasing

Ordering / Receiving

Food / Beverage Pairing

General knife handling

Inventory

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Budget/cost Analysis

Classic Wine Service Expertise

Classic Wine Service Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Creating A Wine Program From The Ground Up

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Wine Buying

Inventory

List Creation

Wine Knowledge

Wine Ordering

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Purchasing / ordering

Customer Service

Food Safety Knowledge

Staff Education / Motivation

Microsoft Office

Interests
Cheese, Wine, Beer, Food
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