Jon Hanson

Server in Fine Dining Establishments. Very Much Experienced in Hospitality and Food and Beverage

Location 15h@2xCharleston, South Carolina

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Work Experience
  • Pub II
  • Field Sales Manager

    SpeedConnect
    May. 2015 to Aug. 2016 (1 year and 3 months)

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    Role & Tasks:

    -Manage a team of sales representatives to fulfill daily quotas in telecommunications sales
    -Prepare and organize training exercises to educate employees about the product and services we were selling.
    -Place customers' information in database to be easily accessible for future records.
    -Customer liaison between upper management and current customers, becoming a peer relief for all parties involved.

  • Bartender

    Epiphany Farms
    Jun. 2014 to Jul. 2015 (1 year)

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    Role & Tasks:

    Experience

    Epiphany Farms Restaurant | Bloomington, IL
    Bartender/Server | June 2014-July 2015
     Enhanced guest experiences by maintaining knowledge of ever-changing farm fresh food items, beverage menu, and service techniques.
     Developed and maintained guest relations to ensure that every experience was above expectations.
     Communicated and worked efficiently with other team members throughout the restaurant, making sure all guests were satisfied and well-tended by the team as a whole.
     Managed both opening and closing duties, including restocking, inventory control, proper handling of the cash drawer every shift, and surpassing sanitation standards.

    Awards:
    Promoted to Head Bartender
  • Server

    Biaggi's Ristorante Italiano
    Oct. 2011 to Jun. 2014 (2 years and 8 months)

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    Role & Tasks:

    Biaggi’s Ristorante Italiano | Bloomington, IL
    Server/Banquet Team | October 2011-June 2014
     Maintained constant knowledge of the origins, garnishes, ingredients and preparation methods of routinely-changing menu features in order to answer all guest inquiries.
     Worked in a team-oriented atmosphere focused on quality service and communication throughout, enhancing overall experience of clientele.
     Ensured guest satisfaction by greeting and serving guests in a timely, friendly manner.
     Increased sales and revenue by appropriately suggested additional courses and menu features to guests.

    Awards:
    Highest Guest Check Average Multiple Months - Promotion to Banquet Team
  • Bar Manager

    Main Street GrillBloomington, IL, US
    Jun. 2009 to Oct. 2011 (2 years and 4 months)

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    Role & Tasks:


    Main Street Grill | Bloomington, IL
    Bar/Restaurant Manager | June 2009-October 2011
     Continually monitored restaurant and employees, and took appropriate action to ensure food quality and service standards were consistently met.
     Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
     Ensured quality by consistently maintaining high levels of cleanliness, organization, storage, and sanitation of food and beverage products.
     Managed all accounts and closing paperwork every evening, balancing all financial transactions to ensure the constant production and good-standing of the restaurant.

    Awards:
    Promoted to Bar Manager from Security Manager
Education
  • Business Management
    Heartland Community College
    Jan. 2009 to Dec. 2012

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    Associates Degree in Arts Degree • GPA: 3.2

    Summary

    Associates in Arts with a focus on Business Management an Business Administration

  • Princeton High School
  • Business Management
    Lincoln College
Skills

Off-site Event Management

On-site Special Events

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Regional Expertise - France

Budget/cost Analysis

Cellar Organization

Classic Wine Service Knowledge

Regional Expertise - US

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Inventory

List Creation

Wine Knowledge

National/International Compliance Expertise

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Hospitality / Management Degree

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Business Management

Recruiting / hiring

Social Media

Food Safety Knowledge

Staff Education / Motivation

Hospitality / Management Degree

Marketing / PR

Writing

Microsoft Office

Interests
Outdoor music, Disc golf, FOOD!, Craft beer and its creation
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