Alan Luna

Server

Location 15h@2xBronx, NY

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Work Experience
  • Server Assistant
    Rock and Reilly's, NYCNew York, NY, US
    Mar. 2016 to Present (2 years)

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    Role & Tasks:

    I also served as a server assistant when called upon.

  • Food Runner
    Rock and Reilly's, NYCNew York, NY, US
    Mar. 2016 to Present (2 years)

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    Role & Tasks:

    I was a lead food runner and expediter for my position. I was trusted with accurately carrying out dinner service where we would seat 600+ at our peak within 3hrs. I learned all about our menu and the complete process of how to make every item from scratch. I had a close bond with BOH especially our Chefs which would trust me with special tastings and duties such as helping in catering.

  • Server
    Rock and Reilly's, NYCNew York, NY, US
    Mar. 2016 to Present (2 years)

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    Role & Tasks:

    I'm a floor server and a Banquet/ Events server. I know our menu inside and out to the extent of being able to cook and prepare the entire menu. I passed our food exam with the highest score in the whole restaurant. Im also every well informed about all our spirits and wine and their relationship with our menu. Im hailed as having one of the top service charges which never dip below 20%. I lead our staff in restaurant events which would total 200+ guests with setting up and breaking down and resting.

  • Food Runner
    The Cafes at MoMANew York, NY, US
    Sep. 2015 to Mar. 2016 (6 months)

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    Role & Tasks:

    I has charged with learning our menu and table number with positions with 100% accuracy. I learned to garnish and check for quality and made sure it met the standards of the restaurant.

  • Expeditor
    The Cafes at MoMANew York, NY, US
    Sep. 2015 to Mar. 2016 (6 months)

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    Role & Tasks:

    I served as a food and beverage expediter on different days because I learned our menu and beverages completely. I was expected to carry out service with little to no errors and lead runners to specified tables and control quality of all items.

Education
  • Business Management
    Aug. 2016 to Dec. 2018

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    Associates Degree • GPA: 3.0

Skills

Classic Food / Wine Service

Conflict Resolution

Customer service

POS Systems

Event Management / Organization

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Coffee Knowledge

Craft Cocktail knowledge

Food & Wine Pairings

Glassware Knowledge

Microsoft Office

Interests
Culinary interests, Guitarist , Arial Photography, Soldering and basic metallurgy, Computer hardware and Software
Languages
English Fluent
Spanish Fluent
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