BABATU SPARROW

Front of House Manager

Location 15h@2xBrooklyn, NY

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Summary

A motivated go-getter with strong management skills. I am a problem solver and a firm believer in lead by example. I am currently looking to work in a professionally competent environment that encourages initiative and creativity while utilizing and expanding my knowledge within the hospitality industry. I am proficient in Aloha POS and Manager. In... Read more

A motivated go-getter with strong management skills. I am a problem solver and a firm believer in lead by example. I am currently looking to work in a professionally competent environment that encourages initiative and creativity while utilizing and expanding my knowledge within the hospitality industry. I am proficient in Aloha POS and Manager. In my past career I am a skilled and accomplished fashion designer with strong leadership skills offering 16+ years of hands on design and management experience.

Work Experience
  • Front of House Manager

    No. 7Brooklyn, NY, US
    Jan. 2015 to Present (1 year and 11 months)

    See Details

    Role & Tasks:

    -Oversee and manage, front and back of house.
    -Lead daily staff meetings.
    -Check receipts, and organize bank drops.
    -Oversee FOH and BOH inventory.
    -Compose labor reports for the General Manager.
    -Write weekly reports to all investors and upper management.

  • Bartender

    No. 7Brooklyn, NY, US
    Aug. 2013 to Jan. 2015 (1 year and 5 months)

    See Details

    Role & Tasks:

    -Contributed to management , overseeing and resolving any issues emanating in FOH and BOH.
    -Checked in and oversaw all receivables for both FOH and BOH.
    -The preparation of syrups, and tonics for our cocktail menu.
    -Contributed to the growth of social media.

  • BARTENDER/ PROMOTIONS

    Dec. 2008 to Sep. 2009 (9 months)

    See Details

    Role & Tasks:

    - Worked on cocktail menus
    - Responsible for opening set up and closing procedures.
    - Handled close out receipts at end of the night.

Education
  • Fashion
    Parsons The New School for Design/ Paris, France
    Aug. 1994 to Aug. 1995
  • Graphic Design
    Hampton UniversityHampton, VA, US
    Aug. 1990 to May. 1994

    See Details

    BFA Degree • GPA: 3.75

    Awards
    Magna Cum Laude
Skills

On-site Special Events

Ordering / Purchasing

Ordering / Receiving

Receiving/Organizing

Staff education / motivation

Up to 200 covers a night

Inventory

Pricing

Basic Floor Service

Profit & Loss Management

Cellar Organization

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Food & Wine Pairings

Glassware Knowledge

Inventory

Wine Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Staff Management of 20

Experience in a High Volume Environment

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Accounting / Bookkeeping

Payroll

Budgeting

Profit And Loss

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Writing

Microsoft Office

Languages
French Basic
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