Anissa Jeffery

Administrative Assistant

Location 15h@2xBrooklyn, NY

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Work Experience
  • Administrative Assistant

    Veterans hospital
    Nov. 2016 to Present (7 months)

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    Role & Tasks:

    • Answer multiple calls regarding insurance payments, balance information and Eligibility.
    • Updated and changed demographic information in various computer databases to ensure accuracy.
    • Schedule all Patient and Employee visits to the Veterans hospital within the five Boroughs.

  • Administrative Assistant

    e-zpass ny
    Feb. 2014 to Sep. 2016 (2 years and 7 months)

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    Role & Tasks:

    • Answered multiple calls regarding payments, balance information and usage agreements.
    • Updated and changed demographic information in various computer databases to ensure accuracy.
    • Other clerical and data entry duties as assigned.

  • Sales Representative

    Time warner cable
    Jul. 2012 to Dec. 2014 (2 years and 5 months)

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    Role & Tasks:

    • Assist customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products.
    • Enhance the total customer experience by being multi-talented and proficient in a fast-paced customer facing setting.
    • Troubleshoot issues with customer’s equipment understanding technology and communication devices while working with multiple software applications.

Skills

Recruiting / hiring

Customer Service

Reservation System Management

Writing

Microsoft Office

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