Shanique Pearson

Guest Relations

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Work Experience
  • Guest Relations

    'wichcraftNew York, NY, US
    Feb. 2012 to Present (4 years and 9 months)

    See Details

    Role & Tasks:

    * Greeting and interacting with guests in a clear, positive, and

    professional manner

    * Answer, screen, and route all calls on multiple phone lines

    * Answering all inquiries in regards to menu items, directions, current promotions, etc via email and phone

    * Efficiently taking and placing phone orders in a timely fashion

    * Receive, resolve, and record all guest inquiries and complaints

    * Clerical Work including filing, printing, and laminating

    * utilizing Microsoft Word, Excel, and Outlook on a daily basis


Enforcement Of Safety / Sanitation Standards



Purveyor/Local Farmer Relationships

Family Meal


Food Handlers Certificate

Food Safety Knowledge

Food Styling

Gluten Free

Vegan / Vegetarian Cooking


Time Management

Ability To Lift 40+ Lbs

Coffee Knowledge

POS Maintenance

Certifications & Courses
  • Food Handlers Certificate
    NYC Department of He
    Apr. 2014 to May. 2014
Fine Dinning / Culinary
Spanish Basic
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