Thomas Kim


Location 15h@2xQueens, NY

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Work Experience
  • Waiter
    Maru Karaoke LoungeNew York, NY, US
    Aug. 2016 to Present (1 year)

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    Role & Tasks:

    Preparing karaoke rooms and lounge tables for dining and/or singing by clothing tables, setting decorations, candles, napkins, service plates, and utensils.
    Protecting establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
    Helping patrons select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting and recommending courses dependent on patron's dietary needs and/or requests, explaining the chef's specialties, identifying appropriate wines, and answering food preparation questions.
    Transmitting orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
    Keeping kitchen staff informed by noting timing of meal progression.
    Serving orders by picking up and delivering patrons' choices from bar and kitchen, and delivering accompaniments and condiments from service bars.
    Responding to additional patron requirements by inquiring of needs; observing dining process.
    Maintaining table setting by removing courses as completed; replenishing utensils, refilling water glasses, being alert to patron spills or other special needs.
    Concluding dining experience by acknowledging choice of restaurant; inviting patrons to return.
    Obtaining revenues by totaling charges, issuing bill, accepting payment, working POS system for bill and payment, and returning change or credit card and signature slip to patrons.
    Contributing to team effort by accomplishing related results as needed.

  • Dental Assistant
    Dr. Harvey Passes
    Aug. 2013 to Present (4 years)

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    Role & Tasks:

    Preparing treatment rooms for patients by following prescribed protocols and procedures.
    Preparing patient for dental treatment by welcoming, comforting, seating, and draping patient.
    Providing information to patients and employees by answering questions and requests.
    Providing instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist's access, suctioning, and passing instruments (chair-side assisting tasks).
    Providing materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
    Providing diagnostic information by exposing and developing radiographic studies, pouring, trimming, and polishing study casts.
    Maintaining patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
    Helping dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
    Educating patients by giving oral hygiene, plaque control, and postoperative instructions.
    Documenting dental care services by charting in patient records electronically.
    Maintaining patient confidence and protecting operations by keeping information confidential (HIPPA).
    Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
    Protecting patients and employees by adhering to infection-control policies and protocols.
    Ensuring operation of dental equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
    Maintaining dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
    Conserving dental resources by using equipment and supplies as needed to accomplish job results.
    Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
    Supporting and assisting patient's with dental phobia through relaxation techniques, and verbiage specific communicative techniques.
    Scheduling based on patient's needs and concerns, and in charge of relaying information between operatory rooms and front desk (finance).

  • General Manager
    One East Ace DeliNew York, NY, US
    Sep. 2011 to Present (6 years)

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    Role & Tasks:

    Took upon a multitude of roles those including: cashier, server, cleaner, delivery, and administrative tasks.
    Cashier: Receive orders from grill or kitchen to have payment ready for customers. Often recommend customers specials of the day.
    Server: Relay food and payments to and from customers sitting at tables or bar.
    Cleaner: Note inventory to see what is in stock and what is needed to be ordered. Stock inventory from backroom or walk-in box. Clean after customers who have finished their meals and reset tables to original conditions. Before, during, and after work clean floors, doors, windows, bathrooms as needed.
    Delivery: Run delivery orders to and from customers who have ordered to the deli.
    Administrative tasks including: booking end of the day finances, checking registers, noting inventory needs, taking telephone orders, scheduling orders for future, printing out new specials, menus and other related inquiries.

  • Syosset Senior High School
  • Syracuse University

Classic Food / Wine Service

Conflict Resolution

Customer service

POS Systems

Event Management / Organization

Experience in a High Volume Environment

Food Safety Knowledge

Conflict Resolution

Customer Service

Reservation System Management

Social Media

English Fluent
Korean Fluent
Spanish Intermediate
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