Julia Kaplan

Office Administrator/Receptionist

Location 15h@2xJersey City, NJ

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Work Experience
  • Office Administrator/Receptionist

    Kipany Productions
    Feb. 2013 to Present (3 years and 10 months)

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    Role & Tasks:

    • Makes arrangements for internal meeting and events, welcomes all incoming business clientele and assists in making them feel comfortable and happy
    • Effectively manages the company cell phone account and monitors employee PTO usage
    • Arranges convenient travel accommodations for staff, finding the best deals to save the firm money where possible
    • Organizes employee handbook, which includes employee profiles and company information, in an informative and interesting presentation
    • Manages multiple projects for different departments, executives, and the owners; ensuring each one is well thought out and finished on time
    • Schedules vendors to perform maintenance in building and keeps track of their visits in the reception calendar
    • Maintains a clean and organized workspace and keeps the lobby area a welcoming space for visitors

  • Concierge Attendant

    Mar. 2011 to Aug. 2012 (1 year and 5 months)

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    Role & Tasks:

    • Anticipated and fulfilled the diverse needs of Marriott Rewards members
    • Socialized with guests making them feel comfortable and at home in the concierge lounge
    • Opened and closed concierge lounge, on a regular basis, strictly following the hotel’s cleaning procedure
    • Acted as a liaison for each guest between the front desk and the kitchen, such as making dinner reservations, requesting special amenities for their rooms, and remembering what appetizer was favored in the lounge
    • Trained new team members for the lounge

  • Line Cook

    The Sagamore Resort
    May. 2010 to Sep. 2010 (4 months)

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    Role & Tasks:

    • Prepped and cooked food for one of the restaurants, as well as the Garde Manger and the Banquet departments, to the high standards set by the resort
    • Assisted in the implementation of a new menu in the middle of the season

  • Internship

    Radisson Airport Hotel
    Sep. 2009 to Nov. 2009 (2 months)

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    Role & Tasks:

    • Assisted the banquet department in a variety of ways to set up for special events, including food and room
    preparation and serving event guests
    • Learned how to prepare and cook food for the restaurant in an excellent and consistent manner, in a real world
    setting outside my classroom

Education
Skills

Hospitality / Management Degree

Customer service

Experience in a High Volume Environment

Floral Arrangement

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Business Management

Customer Service

Food Safety Knowledge

Hospitality / Management Degree

Marketing / PR

Microsoft Office

Interests
Cooking, Knitting, Horseback Riding, Hiking
Languages
Spanish Basic
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