Miah Heiskell-Bryant

Lead Server

Location 15h@2xWashington, DC

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Work Experience
  • Lead Server

    Denny'sNorcross, GA, US
    Mar. 2016 to Aug. 2016 (5 months)

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    Role & Tasks:

    Greeted restaurant guest and provided excellent customer service.
    Checked with customers to ensure that they enjoyed their meals.
    Processed customer payments processing cash and credit card payments.
    Took food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
    Presented menus to patrons and answer questions about menu items, making recommendations upon request.
    Cleaned tables or counters after patrons have finished dining.
    Informed customers of daily specials.
    Stocked service areas with supplies such as coffee, food, tableware, and linens.
    Explained how various menu items are prepared, describing ingredients and cooking methods.
    Cleared tables removing dishes and glasses from tables or counters, take them to kitchen for cleaning.
    Assisted hostess by answering phones and taking reservations or to-go orders.
    Preformed additional duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station.
    Provided guests with information about local areas, including giving directions.

  • Cashier

    Wendy'sNorcross, GA, US
    Mar. 2015 to Aug. 2015 (5 months)

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    Role & Tasks:

    Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
    Stored food in designated containers and storage areas to prevent spoilage.
    Prepared a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
    Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
    Portion and wrap the food, or place it directly on plates for service to patrons.
    Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
    Assisted cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
    Carry food supplies, equipment, and utensils to and from storage and work areas.
    Informed supervisors when equipment was not working properly and when food and supplies are getting low, and order needed items.
    Distributed food to waiters and waitresses to serve to customers.
    Operated cash register, handled cash, and give correct change.
    Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
    Stock cupboards and refrigerators, and tend salad bars and buffet meals.
    Work on assembly lines adding cutlery, napkins, food, and other items to trays in hospitals, cafeterias, airline kitchens, and similar establishments.
    Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.
    Vacuum dining area and sweep and mop kitchen floor.

  • Cashier

    Jun. 2014 to Feb. 2015 (8 months)

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    Role & Tasks:

    Received payments of cash, checks, credit cards, vouchers, or automatic debits.
    Greet customers entering establishments and provide excellent customer service.
    Answer customers' questions, and provide information on procedures or policies.
    Maintained a clean and orderly checkout area.
    Completed other general cleaning duties, such as mopping floors and emptying trash cans.
    Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
    Prepared a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
    Washed, peeled, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
    Placed food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
    Mixed ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
    Carried food supplies, equipment, and utensils to and from storage and work areas.
    Operate cash register, handle money, and give correct change.
    Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.
    Vacuum dining area and sweep and mop kitchen floor.

Education
  • Microsoft Office Specialist
    OIC DC
    Oct. 2016 to Dec. 2016

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    Certified Microsoft Office Specialist Degree

    Summary

    Currently enrolled in a training program to become a certified Microsoft office specialist.

  • Honors
    Norcross High SchoolNorcross, GA, US
    Aug. 2012 to May. 2015

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    GPA: 3.2

    Summary

    I graduated and received my high school diploma.

    Awards
    I received many awards for Honors/ Academic Excellence
Skills

Ordering / Receiving

Portioning

Receiving/Organizing

Certifications & Courses
  • Certified Microsoft Office Specialist
    OIC DC
    Oct. 2016 to Dec. 2016
Organizations & Volunteer Activity
  • Animal Caretaker

    Humane Society
    Volunteer • Sep. 2016 to Present

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    Summary
    I volunteer at the animal shelter on Georgia avenue in northwest.
Interests
Hospitality
Languages
French Basic
Spanish Basic
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