Gustavo Del Castillo


Location 15h@2xChicago, IL

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Work Experience
  • Bartender
    Neck Of The WoodsSan Francisco, CA, US
    Jan. 2014 to Jun. 2016 (2 years and 5 months)

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    Role & Tasks:

    The Neck Of The Woods | San Francisco, CA
    Bartender/Manager, January 2014 – June 2016
    Prepare alcoholic or non-alcoholic beverages
    Interact with customers, take orders and serve snacks and drinks
    Assess customers’ needs and preferences and make recommendations
    Manage Payouts (Bands, On Call staff)
    Check bar inventory and restock
    Manage monthly bartending schedule
    Recruit and train new staff
    Responsible for open and closing the bar (reconciled banks and drops)

  • Server
    Aug. 2014 to Oct. 2015 (1 year and 2 months)

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    Role & Tasks:

    The Half Orange (Craft Kitchen) | Oakland, CA
    Server/Bartender, July 2014 – September 2015
    Helped to make a new restaurant, known for great service and atmosphere though cultivate relationships with new patrons
    Efficiently attend to a busy lunch crowd serving an area of 17 tables
    Take orders and serve drinks
    Check with customers to ensure that they are enjoying their meal
    Take action to correct any problems with orders

  • Bar Manager
    el bar Salsa Merengue y Son
    Sep. 2008 to Aug. 2012 (3 years and 11 months)

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    Role & Tasks:

    El Bar (Salsa/Latin Club) | Guanajuato, México
    Manager, September 2008 – August 2012
    Responsible for cultivating relationships with VIP clients
    Recruited, trained, and oversaw 10 cashiers, security, bartenders, and waiters
    Reconciled and managed nightly income and expenses through excel database
    Enforced health and safety rules
    Filed and updated required government/city licensing documents and assumed legal responsibility for the premises
    Utilized conflict management skills to diffuse situations with difficult customers
    Improved nightly sales average from $7,000 pesos to $25,000 pesos per night over 4 years through complete brand and staffing overhaul.
    Managed payroll
    Planned expansion of business to daytime restaurant

  • Captain / Lead Server
    La Tratoria D'Elena
    Jan. 2004 to Aug. 2012 (8 years and 7 months)

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    Role & Tasks:

    Frascatti/LaTrattoria D’Elena (Italian Restaurant) | Guanajuato, Mexico
    On Call Catering Staff 2004-2012
    Assist the manager and server for events ranging from 50-1500 attendees.
    Set up food stands and kitchens for events in diverse settings such as: Weddings, World Rally Championship, International Film Festival, International Art Festival
    Built outdoor tents for kitchen and 150+ seating
    Managed layout and placed tables and chairs
    Distributed plate ware, settings, and centerpieces
    Prepared and served customized menu options and drink pairings
    Mentored and trained new waiters to deliver exceptional service by utilizing teamwork, efficient communication for overlapping duties, and friendly customer service

  • Arts
    Laney CollegeOakland, CA, US
    Jan. 2014 to Present

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    NO Degree


    Studied Art, Art history and English.

    Featured at The June Steingart Gallery (award from an art contest)

Hospitality / Management Degree

Customer service

Event Management / Organization

Experience in a High Volume Environment

Craft Cocktail knowledge

Staff Education


List Creation

Ability To Lift 40+ Lbs

Basic Floor Service


Social Media

Web Maintenance

Microsoft Office

English Fluent
Spanish Fluent
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