April Thornley

Director of Private Events

Location 15h@2xCharleston, SC

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Work Experience
  • Director of Private Events

    Volo RestaurantChicago, IL, US
    Jul. 2011 to Oct. 2016 (5 years and 3 months)

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    Role & Tasks:

    • Responsible for sales, preliminary planning, and “day of” execution of all private events including an average of 25 wedding ceremonies and receptions per year
    • Streamlined private event operations for efficiency in addition to increasing private events bookings, thus creating increased revenue for the restaurant
    • Handled operational and managerial duties including staffing, liquor and dry goods ordering, as well as service related issues
    • Regularly served and bartended on non-private event / normal restaurant service evenings
    • Extensive knowledge of wine and wine service

  • Bartender

    Paramount RoomChicago, IL, US
    Jul. 2011 to Oct. 2016 (5 years and 3 months)

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    Role & Tasks:

    • Server and Bartender; Always in position to provide guests with exceptional service
    • Comprehensive knowledge of beer, beer service, and cocktail mixing and serving
    • Assisted in establishing and maintaining repeat business and building guest/staff rapport
    • Responsible for sales and preliminary execution of all private events

  • Bar Manager

    Union PizzeriaEvanston, IL, US
    Feb. 2008 to Jul. 2011 (3 years and 5 months)

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    Role & Tasks:

    • Provided personable and efficient food and beverage service to all bar, lounge, and standing room guests
    • Responsible for the preparation of cocktails, beer, and wine for restaurant service
    • Partnered with General Manager in creating and regularly updating extensive beer, wine, and cocktail menu
    • Managerial responsibilities for the day to day operations of bar and restaurant
    • Accountable for all bar inventory and ordering including alcoholic, non-alcoholic, and dry goods.

  • Bartender

    Cy's Steakhouse
    Sep. 2001 to Feb. 2008 (6 years and 5 months)

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    Role & Tasks:

    • Server and Bartender within 100 seat restaurant and 20 seat bar
    • Eagerly maintained and served return guests while enthusiastically creating new repeat business
    • Acquired and continued to demonstrate an ever growing knowledge of food and beverage service
    • Formed lasting relationships within establishment that allowed the opportunity for continued professional education and growth

    Awards:
    Server / Bartender
Education
Skills

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Beer Knowledge

Budget/cost Analysis

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Food & Wine Pairings

Inventory

Wine Knowledge

Wine Ordering

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Expediting

Budgeting

Profit And Loss

Purchasing / ordering

Conflict Resolution

Customer Service

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Interests
Hiking, Running, Continuing Education
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