Dawn Toelcke

Bartender

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Summary

I bring a positive attitude to work with me and sustain it through a long hard night. I enjoy interacting with guests and helping my teammates whenever/however I can. I like to have fun, while still maintaining a high level of professionalism. In short, I love what I do and I think it shows.

I bring a positive attitude to work with me and sustain it through a long hard night. I enjoy interacting with guests and helping my teammates whenever/however I can. I like to have fun, while still maintaining a high level of professionalism. In short, I love what I do and I think it shows.

Work Experience
  • Bartender

    Oyster BahChicago, IL, US
    Sep. 2015 to Present (1 year and 3 months)

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    Role & Tasks:

    * Specialty/Classic Cocktail Program, Wine and Beer knowledge
    * Service and Main Bar
    * Private Parties
    * High Volume Dinner Service
    * High level of service with a positive attitude

  • Bartender

    React PresentsChicago, IL, US
    May. 2015 to Present (1 year and 7 months)

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    Role & Tasks:

    * High Volume Concerts/Music Festivals

  • Bartender

    May. 2016 to Aug. 2016 (3 months)

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    Role & Tasks:

    * Service and Main Bar responsibilities
    * Upscale Dining
    * Signature Cocktail, Classic Cocktail, Wine and Craft Beer knowledge

  • Bartender

    Devon Seafood GrillChicago, IL, US
    Jul. 2013 to Sep. 2015 (2 years and 2 months)

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    Role & Tasks:

    * Service and Main Bar responsibilities
    * Upscale Dining
    * Signature Cocktail, Classic Cocktail, Wine and Craft Beer knowledge

  • Bartender

    Quigley's Irish PubNaperville, IL, US
    Jan. 2011 to Jul. 2013 (2 years and 6 months)

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    Role & Tasks:

    * Responsible for opening/closing bartending duties
    * Handle very large volume of customers, as well as, service bar needs
    * Menu/Beverage knowledge and pricing

  • Bartender

    Talley's Kitchen + BarClarendon Hills, IL, US
    Jan. 2011 to Jul. 2013 (2 years and 6 months)

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    Role & Tasks:

    * Supervise and coordinate assigned shift; pre-meal meeting conducted with staff
    * Communicate with guests and receive feedback
    * Observe, teach, and correct staffs’ service techniques
    * Handle any guest complaint
    * Key holder responsible for opening/closing
    * "End of Day" paperwork and cash out procedures

Education
Skills

Beer Knowledge

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Glassware Knowledge

Inventory

Wine Knowledge

POS Maintenance

Certifications & Courses
  • BASSET
    Illinois Liquor Control
    Jan. 2015
  • CICERONE
    CICERONE
    Jan. 2015
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