Jawad Elamri

Server Captain

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Work Experience
  • Server Captain

    SMITH & WOLLENSKY RESTAURANT GROUP, INC
    Jan. 2000 to Dec. 2015 (15 years and 11 months)

    See Details

    Role & Tasks:

    • Supervised individual servers working private events, including quality of service, product with timely response and delivery
    • Regularly communicated with guest hosts to anticipate needs and ensure high customer satisfaction
    • Provided individual service to regular and high profile customers, advising on selection of food, wine and liquor; regularly requested and recommended by repeat customers
    • Promoted business through effective sales and upselling techniques

Languages
French Fluent
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