Valerie Cohen

General Manager

Location 15h@2xGreater Los Angeles Area

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Work Experience
  • General Manager

    Venice Ale House
    Jul. 2014 to Present (2 years and 3 months)

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    Role & Tasks:

    • Oversee all responsibilities for a $2-3 million volume restaurant including all staff and operations.
    • Responsible for managing and scheduling over 40 employees, servers, bussers, food runners, bartenders, line cooks, dishwashers.
    • Implemented a new structure for FOH staff and built an entire apparel line for staff uniform and for retail.
    • Acted as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
    • Ensure employees are performing a variety of tasks, from preparing food, stocking supplies, serving, handling cash, credit cards, P.O.S, cleaning tables and counters, resetting tables, greeting customers and answering questions and handling guest complaints efficiently.
    • Responsible for weekly inventory and liquor ordering in a timely and efficient manner, regularly worked with vendors and suppliers to ensure most cost efficient prices for the restaurant.
    • Hiring and firing and developing talented hourly employees.
    • Outstanding oral, written, and verbal communication skills with a passion for customer service and taking care of guests.
    • Solid time management skills; able to prioritize and delegate tasks effectively.
    • Dedication to excellent food quality, improving the menu and ensuring the kitchen maintains high levels of hygiene and consistency; Knowledge in Craft beers.
    • Ability to increase sales and build rapport in any given demographic area.
    • Management Serve Safe Certified.

  • Assistant Manager

    Oct. 2012 to Present (4 years)

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    Role & Tasks:

    • Manage all aspects of a Sales Gen position: Meet and exceed sales goals by analyzing the business, developing action plans, communicating ways to drive business and manage the performance of sales associates.
    • Maintain a strong floor presence and control. As top sales manager, I lead a store team that is motivated to provide superior level of customer service to maximize sales and profit.
    • Provide consistent positive and constructive feedback and ensure training and development of the team. Ensure standard operating procedures are executed, store is pristine at all times.
    • Works closely with Visual Merchandising and Help Manage all areas related to stock, aged merchandise, markdowns, backroom organization, replenishment, and inventory control.
    • Consistently utilize company policies and procedures to ensure compliance.
    • Responsible for Clienteling and calling campaigns.
    • Assist in recruiting and hiring to the needs of the business, assess talent, select high quality, and high performing team.

  • Owner

    Valerie Cohen Designs
    Jan. 2003 to Present (13 years and 9 months)

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    Role & Tasks:

    Responsible for managing all aspects of a successful wholesale jewelry company. Hired, managed, and trained sales reps.
    Streamlined and designed business development plan, designed and imported product and sold it for wholesale.
    Successfully maintained healthy profit margins, doubling revenue in the first year and obtaining national accounts.
    Efficiently maintained all business procedures including: back office organization, product inventory, and accounting documentation. Proficient in Quickbooks.


On-site Special Events

Ordering / Purchasing

Ordering / Receiving



Staff education / motivation

Ticket Management

Up to 200 covers a night

Time Management

Ability To Lift 40+ Lbs


Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Spirits/Cocktails Knowledge

Staff Education

Tips Certified

Food & Wine Pairings


Wine Ordering

POS Maintenance

Menu development

Conflict Resolution

Customer service

POS Systems

Event Management / Organization

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge



Profit And Loss

Business Management

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Marketing / PR

Web Maintenance



Microsoft Office

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