Jordan Wellenreiter


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Work Experience
  • Server
    Rhythm Kitchen Seafood and Steaks
    Feb. 2016 to Sep. 2016 (7 months)

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    Role & Tasks:

    Fine dining etiquette, sales driven service. In April 2016 began training new employees and helping evaluate stages. In addition to regular serving responsibilities, the FOH training program included, written quiz/test materials, Powerpoint lesson plans, on the floor training, observing, and evaluating. I reported to the restaurant GM on how new hires were performing and where they might fit best within scheduling needs. I was also consulted in creating craigslist recruitment ads, sent out by management.

  • Private Event Staff
    Destihl Restaurant and Brew Works
    Mar. 2014 to Dec. 2015 (1 year and 9 months)

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    Role & Tasks:

    Focus on customer service, brand development, and high employer standards. In addition to full-time serving and event catering responsibilities, I was selected as a FOH trainer for new hires. An intensive, very hands-on, and thoroughly executed training program with mentorship responsibilities. I also put together a successful to-go/catering marketing campaign, supervising a group of promoters, and working closely with the Events and Catering Manager. I utilized communication, leadership, and organizational skills to achieve group success for our campaign and the overall sales of the store.

    Raising the Bar May 2015- Employee of the period recognition
  • Head Bartender
    Lone Star SteakhouseBloomington, IL, US
    Nov. 2009 to May. 2014 (4 years and 6 months)

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    Role & Tasks:

    Supervisory role, working 5-6 nights per week behind the bar. I worked with the store GM to select bar training candidates, create training schedules, and directly train new bar hires. Many new bar trainees were promoted from within the company, so interpersonal skills, good communication, team work, and professional rapport were important. I maintained the supervising functions of the bar, completing inventory, ordering, cash handling, and completing store closing duties.

    Employee of the month August 2012 and October 2013
  • Assistant General Manager
    Jimmy John'sNormal, IL, US
    Jan. 2008 to Jan. 2010 (2 years)

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    Role & Tasks:

    Supervisory role, assisting General Store Manager. Recruiting, interviewing, hiring, training, and retaining quality employees, customer service, relations, and problem resolution were some of my duties as Assistant Manager. Scheduling, handling employee files, inventory, ordering, handling employee issues and concerns, disciplinary action were all repsonsibilities I managed during a regular work week. This job built my confidence and employee relations skills. I learned clerical systems and refined leadership abilities, understanding how to manage store functions as well as the people working to maintain daily functions. This led me to go back to school for hospitality and really hone my skill set to become a successful professional in this industry.

  • Strategic Human Resources Management
    2016 to May. 2017

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    GPA: 3.8


    HRM: Organizational Behavior
    Strategic HR Management
    HR Management and Supervision
    Employment Law and Regulatory Agencies

  • Marketing/Branding
    Heartland Community College Normal IL
    Jan. 2010 to Dec. 2014

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    Associates Degree Degree • GPA: 3.7


    Strong concentration on Marketing/Branding.

    January 2014- Rising Scholars full tuition scholarship recipient for Spring, Summer, and Fall, May 2013-Heartland Foundation Scholarship recipient, Fall 2012/Spring 2013- Eastland Mall Marketing Professional Scholarship recipient

Ability To Lift 40+ Lbs

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Classic Wine Service Expertise

Classic Wine Service Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge


List Creation

Wine Knowledge

National/International Compliance Expertise

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Hospitality / Management Degree

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Certifications & Courses
  • Hospitality and Restaurant Management
    National Restaurant Association Educational Foundation
    Feb. 2014 to May. 2014
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