Morgan Borchardt

Assistant General Manager

Location 15h@2xNew York, NY

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Work Experience
  • Assistant General Manager
    PruneNew York, NY, US
    Oct. 2016 to Present (1 year)

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    Role & Tasks:

    -Lead dinner and brunch services with a focus on developing FOH staff skills.
    -Write lessons for wine education and offer daily tastings. Maintain wine list with General Manager. Created wine legend, learning assignments and quizzes for employee training.
    -Work with management team to coordinate special events, private menus, and reservations.
    -Supervise scheduling.
    -Uphold all DOH standards.

  • General Manager
    Trois MecLos Angeles, CA, US
    May. 2015 to Jun. 2016 (1 year and 1 month)

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    Role & Tasks:

    -Celebrity Chef Ludo Lefebvre’s French tasting menu, open kitchen restaurant. Ranked #8 in Los Angeles by Jonathan Gold's 101 list.
    -Responsible for all operations: staff hiring and firing, scheduling and human resources, reservations and VIP services, updating and maintaining health codes, leading nightly service, and coordinating special events such as private dinners, celebrity events, filming, and partnership buyouts.
    -Cowrote wine list with company beverage director. Created wine and non-alcoholic pairings for 5-7 course tasting menu. Emphasis on European wines, particularly French. Personal interest in natural wines.
    -Performed weekly inventory of 80k+ cellar. Placed and handled orders. Controlled and reported all beverage costs.

  • General Manager
    Bar AmáLos Angeles, CA, US
    Dec. 2012 to May. 2015 (2 years and 5 months)

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    Role & Tasks:

    -James Beard nominated Chef Josef Centeno’s Tex-Mex restaurant.
    -Member of opening team.
    -Oversaw staff of over 50 employees including assistant general manager. 
    -Led the team that increased weekly sales by $20k within 1 year and placed Bar Ama on Eater LA’s 38 and LA Weekly’s 99 Essential Restaurants lists. 
    -Developed staff educational systems for FOH including weekly reviews, tests, and trainings. 
    -Enhanced standards of service, handled human resources, beverage inventory and ordering, menu content and design, special events and catering, and enforced health codes and labor laws.

  • Server
    Baco MercatLos Angeles, CA, US
    Jan. 2013 to Nov. 2013 (10 months)

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    Role & Tasks:

    -Bon Appetit ranked #9 best restaurant in America and Top 50 new restaurant in America 2012. 
    -Provided outstanding customer service while implementing vision of chef/owner Josef Centeno. 
    -Demonstrated extraordinary teamwork and trained new employees. 
    -Accelerated my food and beverage knowledge.

  • Cheesemonger
    Cheese Store of Silver LakeLos Angeles, CA, US
    Jan. 2011 to Dec. 2012 (1 year and 11 months)

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    Role & Tasks:

    -Assisted in store operations while gaining extensive knowledge of 300+ cheeses, wines and artisanal products.
    -Designed and instructed tastings and educational classes.
    -Generated social media and responded to customer inquiries and sales.



Purchasing / ordering

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management


Microsoft Office

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Safety Knowledge

Ability To Lift 40+ Lbs


Basic Floor Service

Regional Expertise - France

Regional Expertise - Southern Hemisphere

Classic Wine Service Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Creating A Wine Program From The Ground Up

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Wine Buying


List Creation

Wine Knowledge

Wine Ordering

POS Maintenance

Certifications & Courses
  • WSET Level 3
    Wine and Spirit Education Trust
    Jan. 2017 to May. 2017
  • New York Certificate in Food Protection
    New York City Department of Health
    Dec. 2016
  • WSET Level 2
    Wine and Spirit Education Trust
    Dec. 2014
Cheese, Swimming, Travel, Architecture, Natural Wine
Spanish Basic
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